Women Leading The Cannabis Industry: ‘You Don’t Need To Consume Cannabis To Be Successful In The…

Women Leading The Cannabis Industry: ‘You Don’t Need To Consume Cannabis To Be Successful In The Industry’ With Dr Amanda Reiman of Personal Plants

An Interview With Candice Georgiadis

You don’t need to consume cannabis to be successful in the industry. There was a time when it was assumed that everyone in the industry was a consumer, and they mostly were. And even though many old timers may claim this is still true, the reality is that now it’s more about your occupational knowledge than your cannabis knowledge (with certain jobs excluded, like breeders and formulators). Folks with agriculture training can work on cannabis farms; those with customer service training can work retail; and even chefs have a place and can create infused meals. Their backgrounds outside of cannabis are what make them valuable — not their ability to roll a joint or blindly tell you what cultivar you are consuming.

As a part of my series about strong women leaders in the cannabis industry, I had the pleasure of interviewing Dr. Amanda Reiman.

Dubbed “The Brain” by Elle.com, Dr. Amanda Reiman is the Founder of Personal Plants, a multimedia platform designed to support the home cultivation and processing of therapeutic plants. After receiving her Ph.D. from U.C. Berkeley, Dr. Reiman was the Director of Research and Patient Services at Berkeley Patients Group, one of the oldest dispensaries in the United States, and the Manager of Marijuana Law and Policy for the Drug Policy Alliance. She taught courses on substance abuse treatment and drug policy at UC Berkeley for over 10 years. An internationally recognized cannabis expert and public health researcher, Dr. Reiman was the first Chairwoman of the Berkeley Medical Cannabis Commission and also sat on the Oakland Cannabis Regulatory Commission. She currently sits on the Board of Cannabis Doing Good, Cannabis Travel Association International, and Lavender Lotus, a nonprofit focused on bringing alternative medicine to underserved communities.

Thank you so much for doing this with us! Can you tell us the “backstory” about what brought you to the cannabis industry?

When I discovered that cannabis was an effective treatment for my arthritis, it was the late ’90s and I was living in Chicago, where cannabis was still very much prohibited. I moved to Oakland, CA, in 2002 to start the Ph.D. program at Berkeley and was astounded by the medical cannabis movement building there. I decided to study medical cannabis dispensaries for my doctoral dissertation because I was intrigued by the community health care role that dispensaries had adopted. That study was the very first to explore the use of medical cannabis from a patient and community health perspective.

After earning my doctorate, I immersed myself in studying the relationship between people and plants, specifically, how these relationships empowered people to adopt healthier lifestyles in other areas of their life. At Berkeley Patients Group, I examined the use of cannabis as a substitute for alcohol and other drugs. I worked on cannabis policy reform as the manager of the Marijuana Law and Policy for the national nonprofit Drug Policy Alliance. During this time I was also teaching courses on substance abuse treatment and drug policy at U.C. Berkeley, which helped me better understand how people learn and adapt to new information, especially around a controversial topic. My roles as the first chairwoman of the Berkeley Medical Cannabis Commission and a member of the Oakland Cannabis Regulatory Commission taught me a lot about how cannabis was being integrated into society on the local level.

Even before I started working in the cannabis space in 2002, I have felt that my role has been to take controversial and complicated topics and make them accessible and relatable. I am a disarmer, an educator, and someone who has always been able to translate science and highly propagandized issues to the average person. All of the roles I’ve had over my career have involved that skill. My first job out of high school was as an HIV educator for high schools, bringing accurate and frank discussions about safe sex to young people in the mid-’90s when the taboo around the topic was still abundant.

Whether teaching students, developing policy at the local and state level, or conducting social science research and writing about it in popular media — my ability to take difficult material and make it accessible has been a key strength. Dating back before I entered the cannabis space officially, I cultivated my own cannabis and made my own cannabis products for personal use. I want to apply my translational and disarming talents to the home cultivation and processing of medicinal plants. The current marketplace and learning landscape in this area is fragmented and inaccessible, especially for women. I want to change that. That is why I started Personal Plants.

Can you share the most interesting story that happened to you since you began leading your company? Can you tell us what lesson you learned from that?

After working mostly for nonprofits and in academia for decades, I decided to start my own brand, Personal Plants, at the age of 44, during a pandemic, in a rural community of 16,000 people. I have no business experience and limited experience working in the private sector. The most interesting thing that has happened so far was the experience that led me to start this company. In February of 2020, blissfully unaware of the world-changing pandemic that was about to take place, I attended a 10-day silent meditation retreat in Maui.

This was not my usual vacation. In fact, only three months prior, I meditated for the very first time as part of a 21-day challenge. Halfway into the challenge, a dear friend of mine who had been leading these retreats contacted me and asked if I wanted to attend one in February, all expenses paid — I just had to fly myself there. I immediately said yes, which was slightly out of character for a Type A planner such as myself who wants to know every detail before committing. But something inside me felt I should go, so I went. It was 10 days of sleeping in a tent, waking up at 5am, meditating for four hours a day, and not talking at all. It was in that stillness that I was able to understand my true mission. I finally connected to the unique gift that I have in a way that propelled me to action. It’s interesting how we allow our minds to blindly lead us based on past experiences and present stimulation. In stillness, our bodies and spirits become as powerful as our minds in dictating our energy. This joining of self led to an epiphany of purpose. The idea for Personal Plants emerged on that retreat. A few weeks after returning home, our world changed forever and I knew it was time to put my plan into action.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

At the heart of Personal Plants is my experience as a home grower during prohibition times and before the internet. I tried to grow cannabis at home for the first time in 1998. I was living in Chicago and of course, cannabis was illegal and getting it was difficult and risky. I was just starting to use cannabis medicinally for the arthritis in my feet and for IBS symptoms. It was tough to get a reliable source and, back in the olden days of no cell phones, it was a huge burden to get cannabis. I really wanted to grow my own so that I could provide for myself and not rely on the unregulated market for my medicine. I used to get High Times magazine and I would read all of the columns on how to grow. I bought books by Ed Rosenthal and others, but even then, the content was heavily driven by men and always focused on how to grow a large amount of cannabis. One thing was certain: everyone was growing it indoors. But I didn’t have the money to buy a good indoor light, and the indoor grow systems were also very expensive and too big for my tiny Chicago apartment.

Since the internet was just getting started, connecting with this information online was very tough. I read about someone making a grow room out of a refrigerator box, using aluminum foil to enhance the strength of the lights. So I spent a whole weekend gluing tin foil to the inside of a refrigerator box. I cut little holes for fans and rigged up my cheap fluorescent lights from Ace Hardware. I was so proud of my grow room! But, over and over again, I would get the seed to sprout and grow an inch or two, and then it would die. I just couldn’t get enough light to make it thrive.

Then my cannabis seller gifted me an adolescent female plant. I was so excited! It was summer so I put it in the window of my apartment until it started to flower. I asked for a 1000-watt High Pressure Sodium light for my birthday and hung it in my tiny closet with metal chains and put the plant in there with a 12 hour-on/12 hour-off cycle. That cannabis bud was the most beautiful thing I had ever seen. I was so proud of it! Of course, as I learned that year, growing it is only half the battle. Unfortunately, I had no idea about drying and curing. Ultimately, my beautiful buds turned to orange-haired dust . . . but it was still some of the best cannabis I had ever smoked because I grew it myself.

Do you have a funny story about how someone you knew reacted when they first heard you were getting into the cannabis industry?

I consider myself very fortunate because my family, friends, faculty advisers, and others have always supported my cannabis work. And, because I was part of the industry before there even was an industry, very few people know me without knowing of my work in cannabis. However, I did grow up mostly in a small suburban town just north of Indianapolis, Indiana. I went to college in Chicago at the University of Illinois, Chicago, both for undergraduate and master’s work. In about 2009, when I was working for Berkeley Patient’s Group, the University of Illinois Alumni Magazine contacted me to say they wanted to do a profile on me. They sent a photojournalist and we did a shoot. Months went by and I never heard when the story would be published. I finally reached out to them and they responded that they had decided to pull the article because it was too controversial. Funny enough, 10 years later, in 2019, the U.C. Berkeley Alumni Magazine wanted to do an article about me. They sent a photojournalist and it was the SAME guy who had taken my pictures and written my article for the Illinois magazine a decade prior.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story?

The women I have met in academia have been trailblazers in their own right and fabulous mentors to me. Dr. Lorraine Midanik was my adviser and dissertation chair at U.C. Berkeley. My dissertation on cannabis was a first, and the school had to bring in an outside consultant to advise the ethics review board. Dr. Midanik could have counseled me to pick a less controversial topic, but she didn’t. She saw the opportunity I had to lead a field as it grew and matured and she wanted me to take that opportunity.

Dr. Eileen Gambrill invented the concept of evidence-based practice in social service. She wrote a seminal textbook that is used across the globe and attending a conference with her was like going to the Oscars with Jack Nicholson. She was the one who taught me how to detect propaganda. Her skills as a researcher were incredible and learning how to design and carry out research under her was a privilege that shaped how I approach cannabis more than any other person.

Finally, Dr. Lee Kaskutas, who was the Senior Researcher at the Alcohol Research Group where I completed pre- and post-doctoral fellowships (since there was no Cannabis Research Group, I brought my work here). My fellowships were government-funded and my dissertation research was on how medical cannabis dispensaries were operating as health service providers. I presented my research at an event in San Diego. A local paper wrote about it with the headline “Cannabis good for communities, researcher says”. Did I say that? Probably some version of it; after all, my research did show that, when properly regulated, medical cannabis dispensaries offered public health and safety benefits to communities. The federal government which funded the research did not like that take and called the Alcohol Research Group. Dr. Kaskutas defended me and my work. She then told me that I was going to have to eventually choose between studying what the government wants to know about cannabis in order to keep getting funded by them, or go out and carve my own path. I am grateful everyday that I chose the latter.

Are you working on any new or exciting projects now? How do you think that will help people?

I am thrilled to be bringing my professional experience as a teacher and researcher, as well as my personal experience as a cannabis patient, to this new project. I founded Personal Plants because I want to do for cannabis, mushrooms, and other therapeutic plants what the Food Network did for home-cooked meals and what HGTV did for home renovations: Give the average person the tools, knowledge, and confidence that they need to grow and prepare their own medicines at home. There was a time in the not-too-distant past when the idea of cooking a meal from scratch or renovating a room in your house felt out of reach for those with no prior training. Channels like the Food Network and HGTV demystified these processes through practical content with engaging experts. As more people gain access to therapeutic plants, and as more people look for alternatives to pharmaceuticals, Personal Plants is here to guide them on their journey from seed to self-reliance!

Ok. Thank you for all that. Let’s now jump to the main core of our interview. Despite great progress that has been made we still have a lot more work to do to achieve gender parity in this industry. According to this report in Entrepreneur, less than 25 percent of cannabis businesses are run by women. In your opinion or experience, what 3 things can be done by a)individuals b)companies and/or c) society to support greater gender parity moving forward?

This is a great question and one that I think about a lot. There were so many women leading the cannabis movement in the early days, but as it shifted into an industry, it started to look as male-dominated as every other industry in America. What can we do about it? Well, as individuals, we have to call it out. We have to ask about the gender diversity in the company leadership of our favorite brands and then become conscious consumers. Seek out women-owned brands, businesses, and platforms and give them our business. As companies, we need to actively recruit women for leadership roles.

At Personal Plants, we have an all-female team. While that was not a requirement, it was a goal, and it has been a wonderful way to build the foundation of a platform like ours, focused on education and healing. As businesses, we should also seek out women-owned companies for marketing, branding, tech and other ancillary services. As I mentioned, this issue is not unique to cannabis. Finally, on the societal level, we have to recognize that the problem goes deeper than the percentage of women in leadership positions. We can hire more women, but that will not undo the patriarchy. We need to ask ourselves: Why were there so many women leaders when this was a movement, and what is it about the shift to industry that creates a slow takeover by men?

You are a “Cannabis Insider”. If you had to advise someone about 5 non intuitive things one should know to succeed in the cannabis industry, what would you say? Can you please give a story or an example for each.

I get this question a lot from people who hope to get into the industry. Interestingly, I think my answers have changed over the years as the industry has matured.

  1. You don’t need to consume cannabis to be successful in the industry. There was a time when it was assumed that everyone in the industry was a consumer, and they mostly were. And even though many old timers may claim this is still true, the reality is that now it’s more about your occupational knowledge than your cannabis knowledge (with certain jobs excluded, like breeders and formulators). Folks with agriculture training can work on cannabis farms; those with customer service training can work retail; and even chefs have a place and can create infused meals. Their backgrounds outside of cannabis are what make them valuable — not their ability to roll a joint or blindly tell you what cultivar you are consuming.
  2. Nobody is making any money. There is an assumption that those who own cannabis companies are making money hand over fist. While there are some mega-companies that operate across states and sometimes across countries, for the most part, cannabis companies are not profitable. The high cost of compliance and licensing paired with high taxes makes merely breaking even a goal for many businesses. In the coming years we are likely to see mass consolidation leading up to federal legalization.
  3. The consumer knows nothing. Do you remember being 21? Remember the types of alcohol you drank at that stage in your life? Jagermeister, disgusting high proof, cheap liquor? We drank with economics and variety in mind. Fast forward 20 years, and I occasionally sip a nice bourbon or enjoy a fine wine. Twenty-one-year-old Amanda would call me a square and 45-year-old Amanda is disgusted by the thought of Jagermeister. The current cannabis consumer is, for the most part, a 21-year-old drinker — but for cannabis. They are taken by variety and economics, seeking out the strongest product for the cheapest price. They will mature, and the market will stabilize, but right now, quality and price do not correlate, while quality and potency are being correlated incorrectly.
  4. Stigma still exists, even after legalization. Cannabis is legal so we are done with stigma, right? Wrong! Just because it is legal does NOT mean that everyone accepts that. Issues with getting a mortgage, personal bank accounts, retirement accounts, access to credit, and more all exist for people who work in this legal industry. Just because you have a right to these services does not mean you are guaranteed them. There is always extra work for those in this industry in doing many basic adulting activities.
  5. Nobody knows what is going to happen or when, even if they say they do. People in the cannabis industry are fond of pontificating about what will happen next. Many claim to have inside information. They do not. Some say that because they know what is going to happen, you should believe their claims about business. You should not. No one knows when or if federal legalization will happen, not to mention what in the world it will look like when it does. No one has that intel, so take comfort in the fact that you know as much as anyone else.

Can you share 3 things that most excite you about the cannabis industry?

  1. Homegrow. Of course I am going to start with this one. Although not really considered part of the “industry” because it’s more of a picks-and-shovels endeavor, homegrow is a crucial social justice aspect of any cannabis legalization regime. The high cost of cannabis in the dispensary along with the existence of “cannabis deserts” in states like California means that access for patients may only be viable via home cultivation. As more people explore this method of access, we will see more ancillary companies created to support them.
  2. Social consumption. We have bars because we don’t want people walking around drinking in the streets. We want them in one location, with staff to keep an eye on them, give them alternatives to alcohol, and call them a cab — or an ambulance. It’s about harm reduction. Social consumption for cannabis is no different. Having locations for people to consume safely and in groups is crucial to public health and safety.
  3. Cannabis appellations. Related to the issue of the mismatch between quality and price, the development of cannabis appellations will help raise up the craft quality product in a similar way to wine and other regionally produced delicacies. It will also help raise the profile of sungrown cannabis. During prohibition, much cannabis production was driven indoors. This practice continues, as does the belief that cannabis grown indoors is superior. (It is not.) Appellations will introduce the concept of cannabis terroir to the consumer along with the stories of the small farmers who have been honing their craft for decades.

Can you share 3 things that most concern you about the industry? If you had the ability to implement 3 ways to reform or improve the industry, what would you suggest?

  1. Mission-washing. This is what I call it when a company leads with an altruistic mission to appeal to consumers but then doesn’t back it up in practice. I am seeing this more and more as the industry works to address the harms the War on Drugs has caused. It has become fashionable to give lip service to the racial inequality that exists in enforcement, but what are these companies doing to address the problem? The development of certifications like Cannabis Doing Good and Sun + Earth are a good start to addressing this, but it is also up to the consumer to research the brands they purchase from.
  2. Consolidation. As I mentioned before, I see a huge consolidation happening leading up to federal legalization. At this rate, we are heading towards a Google/Amazon/Facebook kind of cannabis landscape dominated by large companies. We need to lift the burden for small operators. We need to make it so easy for them to get legal and begin operations that they are able to focus on competing on branding and marketing with a superior product. Because of the federal law, cannabis businesses cannot access small business loans. In the city where I live, our local economic development center can’t offer free business coaching to cannabis businesses, because they are federally funded.
  3. The cigarette-ification of the industry. This is a real concern. There was a time when people grew their own tobacco. Then cigarette companies came along and told folks they were going to make their lives easier by growing and processing the tobacco for them. People were excited because growing it was kind of a pain and they wanted automation and hey, their doctor even said it was OK! But it wasn’t. Turning tobacco into cigarettes involved the addition of additives and chemicals, many of which made the substance more addictive. And the tobacco industry covered this up for decades. This evolution happening to cannabis is probably what scares me the most. We have to protect home cultivation laws, and we have to tell the TRUTH about the risks associated with cannabis use. They are lower than most other substances, but they still exist. Denying that makes us no better than the cigarette companies.

What are your thoughts about federal legalization of cannabis? If you could speak to your Senator, what would be your most persuasive argument regarding why they should or should not pursue federal legalization?

I absolutely support changing federal law around cannabis. However, I think the best approach is to decriminalize and deschedule at the federal level. Decriminalizing cannabis will remove the criminal penalties around its use and sale at the federal level with some exceptions and will defer to the states around regulation and specific sanctions. It should also include the automatic expungement of criminal records for cannabis and the automatic release of all those in federal prison for cannabis crimes.

The goal of descheduling is to open up options for research and access in jurisdictions where cannabis is legal and regulated. I do not think the federal government should regulate cannabis, I think that should be left up to the states (save for a uniform legal age as with alcohol). The federal government should address how cannabis moves between legal states and how it moves in and out of the country, but that’s it. They should not impose a federal tax or create a federal licensing system. The systems that have been created in various states are not always compatible with each other and forcing them all into a singular federal program will undermine and undo decades of work by the states.

There is a difference between legalization/decriminalization and regulation, even though they are often conflated. Changing the legal status of cannabis impacts who gets arrested, for what, and what happens to them as a result. As we know, people of color are far more likely to be arrested for cannabis and receive longer sentences. We also know that the collateral consequences of a drug felony in this country are far reaching and impact every aspect of a person’s life, from housing to employment to parenthood. On the other hand, regulation involves deciding how commercial activity and personal activity will occur in a given geographic region. Regulation creates a tax structure, a licensing system, and a punishment protocol for not following the system. The big equity issue in regulation has been around who gets a license and what they have to do in order to get one. Unfortunately, we see people of color being disadvantaged in the regulation arena as well. This has spawned equity programs and other efforts at bringing equality to the regulatory space.

Today, cigarettes are legal, but they are heavily regulated, highly taxed, and they are somewhat socially marginalized. Would you like cannabis to have a similar status to cigarettes or different? Can you explain?

I understand the cannabis-cigarette comparison, but I don’t endorse it. Water and vodka are both clear liquids that you drink, but they impact the user very differently in terms of health and effects. Tobacco and cannabis are both plants that you first dry and then light to consume, but that does not mean they are the same. That being said, the commodification of tobacco is the same as the commodification of food — and both resulted in cheap, processed crap that has greatly impacted the health of the human race. So no, I do not want to see cannabis go the way of cigarettes and cheeseburgers. First, we need to protect the right to home grow, I cannot stress that enough. Secondly, we should create regulations around additives in cannabis products and not allow dyes , chemicals, or manufactured smells and tastes. Cannabis should be going the supplement and herbal medicine route, not the Gatorade and In-and-Out route.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

I have always loved, “Give a person a fish, they eat for a day, but teach them to fish, they eat for a lifetime.” As a teacher, my goal has always been to teach my students how to think, not what to think. I can thank Dr. Gambrill for that. As a social worker, my profession directs me to empower people to do for themselves. These lessons are the basis for Personal Plants.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the greatest amount of people, what would that be? You never know what your idea can trigger. 🙂

I want to see a proliferation and movement growth around community gardens, and not just for food. I want to see medicinal plant gardens, psychedelic plant gardens, and a decentralization of our food and medicine systems. The early medical cannabis groups like WAMM in Santa Cruz knew that the process of growing your own food and medicine was part of the therapy and almost as important as the effect of the plant itself. I envision these gardens in hospice, assisted living facilities and shelters for the houseless. I envision them in mental health facilities and in every neighborhood, whether it be rural, suburban, or urban. The experience of the pandemic strengthened our roots and our station in our communities. Plant medicine access and healing is best enjoyed communally. I think society is ready to return to the garden.

Thank you so much for the time you spent with this. We wish you only continued success!


Women Leading The Cannabis Industry: ‘You Don’t Need To Consume Cannabis To Be Successful In The… was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Author Sarah Kuipers: 5 Things Anyone Can Do To Optimize Their Mental Wellness

An Interview With Candice Georgiadis

Choose empowering questions. Careful choice of questions can help to direct your attention towards more supportive thoughts, feelings and actions. For example, one client was extremely anxious before giving presentations and learnt to ask himself questions such as: What do I need to do so that I am fully prepared? What would help me feel more confident? What calming strategy is likely to be most effective? What positive feedback have I received for previous presentations?

As a part of my series about the “5 Things Anyone Can Do To Optimize Their Mental Wellness”, I had the pleasure of interviewing Sarah Kuipers.

Sarah Kuipers is a leading stress expert who has run a successful practice for over 20 years, primarily as a hypnotherapist and life coach. She completed a Masters in Research to study stress and burnout and teaches courses on stress management and personal development for medical students. Sarah is the author of the bestselling book THE THRIVING GIVER: 7 Principles for health professionals and caregivers to enhance self-care and prevent burnout.

Thank you so much for doing this with us! Our readers would love to “get to know you” a bit better. Can you share with us the backstory about what brought you to your specific career path?

From when I was tiny, my intrinsic nature was to take care of others, and in my 20s, I was fortunate to watch John McTimoney, founder of a school of chiropractic, work with horses. He manipulated their vertebrae using high-velocity thrusts, and it was incredible to see a lame horse trotting away happily after being treated in such a subtle yet powerful way. I was so impressed I started exploring complementary medicine and soon enrolled on a four-year full-time course in osteopathy and naturopathy. After a few years, I became more interested in the mental and emotional aspects of health and trained as a homeopath, and then later as a hypnotherapist and life coach.

Can you share the most interesting story that happened to you since you started your career?

For many years I had been helping my clients master stress and balance their lives, but alongside running a successful practice, I was also a single mother bringing up three boys. So, my personal life was quite demanding, and eventually, I burnt out. Emotionally and physically exhausted, I felt as if I had nothing left to give.

Fortunately, my youngest son was about to leave home, so I was free to take a three-month sabbatical and referred my clients to other practitioners. For the first time in years, I only had myself to think about, and with my love of sailing and a desire to travel, I found a job crewing on a boat in the Caribbean and then backpacked around Peru. That time away helped heal my body, mind and spirit. But on my return, I was determined to understand the deeper causes of burnout and embarked on a Masters in research to study stress and burnout.

One area of the research highlighted how, unless we develop a healthy sense of self-worth when we are young, it can hold us back from managing stress effectively. For example, I needed to overcome my childhood pattern of putting everyone else first and learn how and when to say ‘no’. Only then could I create a life in which I could thrive. Unfortunately, when our sense of self-worth is based on how hard we work or how much we do for others, we are far more susceptible to burning out.

For me, burnout acted as a catalyst for change, forcing me to learn to balance my own needs with the needs of others. So, finally, I walk my talk!

Can you share a story with us about the most humorous mistake you made when you were first starting? What lesson or take-away did you learn from that?

I made a few lifestyle recommendations to one client who was a well-known comedian. Later that week, I discovered that he had integrated some of those ideas into a skit on his TV show. Of course, the joke was on me, and I felt such an idiot. That taught me to be particularly vigilant when working with anyone in the media!

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

A wonderful friend, Carole Hart, was a fantastic role model for me when I was learning about the importance of self-care. She was a psychotherapist at the top of her field and worked with the socially deprived and some of society’s outcasts. Yet, in spite of the demands of her work, she was still able to thrive, and her capacity to work with skill, care and compassion seemed to be boundless.

Carole encouraged me to develop an unwavering commitment to self-care in every aspect of my life. She showed me that self-care is not selfish; when you have a balanced and nurturing life, you can give from a space of replenishment rather than depletion. In addition, when you take good care of yourself, your family, friends, and colleagues will also benefit.

What advice would you suggest to your colleagues in your industry to thrive and avoid burnout?

For anyone working in a health or caring profession, I recommend the following seven tips. However, for those under considerable pressure, it’s OK to focus on just one strategy and integrate that into daily life before progressing to the next.

1. Recognize the importance of prioritizing your own self-care. When you take good care of yourself, you are more able to provide optimum care to others.

2. Pay attention to the early warning signs of stress and burnout. Regular monitoring of your mental, emotional and physical wellbeing will indicate which area of your life needs attention and enable you to be proactive in avoiding burnout or a stress-related illness.

3. Develop a comprehensive range of tools to manage stress, calm anxiety, process emotional distress and access a positive mindset.

4. Give yourself permission to be assertive, set clear boundaries and say ‘no’ to unreasonable requests.

5. Allow time for family, friends, pleasurable activities and nourishing your spirit, whether it’s through creativity, music, exercise, time in nature, mindfulness, yoga, martial arts, writing poetry, or other interests that you enjoy.

6. Develop a strong support network and reach out for help when you need it, remembering that asking for help is a sign of strength.

7. Take care of your physical health through exercise, healthy eating, good sleep routines and adequate time to rest and replenish.

What advice would you give to other leaders about how to create a fantastic work culture?

I would encourage leaders to invest in wellbeing initiatives and activities for their staff which encompass mental, emotional and physical health. Regular evaluation of workloads and deadlines can help ensure stress levels remain manageable. Managers need to ensure they listen to the opinions and concerns of their workforce and create a culture in which it is safe for staff to speak up when work pressures become unsustainable or when they are experiencing additional life challenges such as bereavement. Then, problems are more likely to be resolved before they escalate.

Since everybody is different, it’s helpful to be flexible in terms of, for example, work hours and working from home. Social events and ‘away days’ are invaluable in strengthening relationships within a team. A happy, healthy, motivated, and trusted workforce is more likely to work creatively and productively while also reducing absenteeism and improve staff retention.

Ok thank you for all that. Now let’s move to the main focus of our interview. Mental health is often looked at in binary terms; those who are healthy and those who have mental illness. The truth, however, is that mental wellness is a huge spectrum. Even those who are “mentally healthy” can still improve their mental wellness.

From your experience or research, what are five steps that each of us can take to improve or optimize our mental wellness.

Can you please share a story or example for each.

1. Expressive Writing. Releasing all your thoughts, feelings and emotions onto the page is a fantastic tool for enhancing mental, emotional and even physical wellbeing. One client sets aside 10–20 minutes every day to do this and finds that it enables her to express, process, and release distressing emotions and break free from destructive thought patterns. Afterwards, she feels calmer, lighter and can think more clearly.

2. Choose empowering questions. Careful choice of questions can help to direct your attention towards more supportive thoughts, feelings and actions. For example, one client was extremely anxious before giving presentations and learnt to ask himself questions such as: What do I need to do so that I am fully prepared? What would help me feel more confident? What calming strategy is likely to be most effective? What positive feedback have I received for previous presentations?

3. Conscious breathing. Our breathing changes when we are stressed, so consciously altering how we breathe is a powerful strategy for calming anxiety and increasing mental, physical and emotional wellbeing. There are many different breathing exercises, but a simple one that you can do almost any time anywhere is to breathe in slowly through your nose and out through pursed lips — as if you are blowing out a candle. For example, one client who was worried about being made redundant during a massive restructuring of his department found that breathing exercises acted as a positive focus for his mind, preventing his thoughts from spiralling out of control, as well as helping him relax.

4. Learn to say ‘no’. Giving yourself permission to say ‘no’ to unreasonable requests is an essential skill for building confidence and self-esteem. One client who tended to say ‘yes’ automatically whatever she was asked to do, learnt to respond with, “I’ll think about it and get back to you”. Taking the time to reflect about whether she had the time, ability or inclination to do what was asked of her, helped her find the clarity and courage to say ‘no’, or to ask for more information before agreeing.

5. Remember the magical moments. This a powerful tool when you want to generate positive emotions and shift your mind and body to a more resourceful state. For example, one client uses this strategy to help him overcome his fear of conflict when he needs to express his disagreement with crucial decisions being made by his business partners. When he tunes in to the memory of his exhilaration at scoring a critical goal in a hockey tournament, he is able to access a feeling of confidence and inner strength, which helps dissipate the fear, so he is able to express his opinions in a calm, clear and firm way.

Much of my expertise focuses on helping people to plan for after retirement. Retirement is a dramatic ‘life course transition’ that can impact one’s health. In addition to the ideas you mentioned earlier, are there things that one should do to optimize mental wellness after retirement? Please share a story or an example for each.

If you have had a satisfying and fulfilling career, retirement can often be associated with losing the sense of purpose in life. Finding a meaningful way to focus your skills, expertise, or attention can make the transition easier. One helpful question to ask is, “If there was a cause that is important to you, or a group of people or organization that you would like to work with or support, what would that be?” This question helped a friend who had developed multiple sclerosis at a young age discover her enthusiasm about supporting people who had recently been diagnosed with that condition. One retired doctor who enjoys sailing works with an organization that teaches sailing to disadvantaged and disabled young people, showing how retirement has the potential of being a rich and fulfilling phase of life.

How about teens and pre-teens. Are there any specific new ideas you would suggest for teens and pre-teens to optimize their mental wellness?

An element of mental wellness that is rarely addressed for teens and pre-teens is how the beliefs and behavior patterns developed when they are young can significantly influence how they live their lives. For example, if they were brought up to believe that they are stupid or not good enough, they will find it far more difficult to succeed. Likewise, if they have been told they will never get a good job, then it’s unlikely that they will bother to put effort into finding work.

It would be wonderful to create programmes for young people to help them identify and release any unhelpful beliefs that they may have adopted when they were young, and show them how to create more empowering beliefs and behaviour patterns that will support them in creating a life in which they can flourish.

Is there a particular book that made a significant impact on you? Can you share a story?

When I had a debilitating auto-immune condition, my overactive thyroid meant I was constantly in a state of high alert and emotional turmoil. The illness had a severe impact on every aspect of my life for several years, and in the depths of despair, I read Thomas Moore’s The dark nights of the soul: a guide to finding your way through life’s ordeals. This fascinating book helped me understand how life’s challenges can be a time of profound inner transformation if we choose to take time for deeper conversations, solitude, reflection and listening to our intuition. The book helped me understand the importance of exploring the hidden aspects of myself and connecting to my soul’s needs. I learnt that, with the proper guidance, suffering can be a potent teacher.

You are a person of great influence. If you could start a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger.

I would ensure that a comprehensive range of skills are taught to young people to help them develop confidence, self-respect and belief in themselves. For example, it would be fantastic if they were taught essential life skills such as how to:

  • Transform any disempowering beliefs that limit their ability to love, value and believe in themselves
  • Identify, process and release emotional distress
  • Use empowering questions to shift their mindset
  • Calm anxiety and still the mind

Can you please give us your favorite “Life Lesson Quote”? Do you have a story about how that was relevant in your life?

There is a poem by Goethe that means a lot me. It is probably too long to quote here, but the final and most important lines are:

Whatever you can do, or dream you can, begin it!

Boldness has genius, magic, and power in it.

Begin it now.

Goethe

This quote has been a guiding light for me at all the turning points in my life. For example, when I burnt out, I had to give up the work I loved. Before leaving for my sabbatical, I wrote down my intentions for what my heart and soul wanted in terms of future work. Amazingly, on my return, I was offered a role as a lecturer at the University where I was studying for the Masters in Research. That job met each of the criteria that I had set for my intentions.

In my experience, when we seek out the essence of what we want, from the deeper, wiser part of our being, that is when, as Goethe says, Providence works too. Whenever I set clear intentions and been fully committed to them, all manner of doors have opened to help me manifest those intentions…often in surprising ways.

What is the best way our readers can follow you on social media?

They can connect with me via:

Instagram: @thethrivinggiver

Linked In: Sarah Kuipers

My website sarahkuipers.com also includes plenty of free resources and articles I have written.

Or email me at [email protected]

My book, The Thriving Giver: 7 principles for health professionals and caregivers to enhance self-care and prevent burnout is available on Amazon and Barnes and Noble.com

Thank you for these fantastic insights. We wish you only continued success in your great work!


Author Sarah Kuipers: 5 Things Anyone Can Do To Optimize Their Mental Wellness was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Female Disruptors: Nataliya Nova On The Three Things You Need To Shake Up Your Industry

An Interview With Candice Georgiadis

Don’t overestimate how many hours per day you can work and be productive. Don’t fool yourself that you can learn something new easily. You will go anyway though a path when you need to overcome obstacles 24/7, don’t make it more complicated. Find people who can work part time or companies you can delegate to as much as possible.

As a part of our series about women who are shaking things up in their industry, I had the pleasure of interviewing Nataliya Nova.

After dedicating ten years to the media business for Cosmopolitan and Harper’s Bazaar in Ukraine, Nataliya moved to New York City where she transformed her career to fashion design. Growing up in Ukraine, Nataliya was immersed in a culture of handcrafted knitwear. The art of knitting has been passed down from generation to generation. Nataliya Nova has taken up the task of introducing the unknown Ukraine to the world through fashion and knitwear. Through her luxury accessory line, Nataliya Nova delivers impeccable accessories for every occasion, while paying homage to Ukraine.

Thank you so much for doing this with us! Before we dig in, our readers would like to get to know you a bit more. Can you tell us a bit about your “backstory”? What led you to this particular career path?

I was always a very creative person. As a kid I was playing piano, performing in kids and school theater and my biggest passion was craftsmanship classes and creating clothes for my dolls. Crochet, knitting, and making clothes is my cultural heritage, we learn it in school as part of an official program. I took it further; I was swapping these dolls’ clothes with my friends and sometimes the candies were my payment. It was my first entrepreneurial experience! In school it was very clear that besides being creative I’m also very intellectual at the same time. I finished high school with a gold medal for being excellent in all disciplines, you need to show top results all semesters during 3 years of high school.

Also I became a student of National Aviation University (computer engineering) with a scholarship before I even finished school. Very quickly I understood it’s not what I want to do in my life, but learning high math, physics and theory of probability is still helping me a lot. I was missing creativity and connecting with people, I was missing fashion so much! Cosmopolitan Harper’s Bazaar magazines became my next destination for 8 years. I worked closely with brands like Dior, Givenchy, Burberry, Bottega Veneta, Yves Saint Laurent, Gucci, Loro Piana, Graff, Harry Winston, Chopard and many others. They taught me a lot. Before I moved to NYC my last few years were dedicated to working as a co-publisher of CASAVIVA Italian design magazine. The biggest surprise for me was that Italian design week is a few times bigger than fashion week, and design trends are more advanced vs fashion. It took for me some time before I was able to realize my dream. When I moved to the US, I wanted to represent Ukrainian brands and show to the whole world how our culture is beautiful. But my professors strongly suggested that I create something of my own, I guess they saw a lot of talent and passion in me. I decided “now or never”. I felt like a kid in Disneyland. I learned how to work in a very sophisticated way with a color, visual representation, proportion, styling, production cycles. In terms of knitting techniques and working with the yarns I felt like I’m the one who can teach the students. This is how my 1st knitted designs saw a life!

Can you tell our readers what it is about the work you’re doing that’s disruptive?

Helping people and staying connected with my cultural heritage, quality is my vision. I believe in slow fashion, we used to live with such a consumption mindset without even realizing what we wear, why we make those decisions. It should be changed. With our choices we set the direction. People are much more powerful than they think. By choosing the brands with the values, they change the world. I call it the power of small steps. Actually, the consumers set the trends and fashion companies just respond to that through veer vision, not the other way around as we used to think.

I see clearly how it is hard for emerging designers and startups to survive even if they have brilliant ideas and nice products. The rate of failure in fashion is about 96%. I went through a lot of stuff and am still going, but I already see how many things can be done in a more efficient way. Many brands are approaching me to help them, and I deeply would love to do it. It needs to be teamwork. When you see all that passion, commitments, and willingness to give to the world a beautiful and sustainable product, your heart melts. I know what it takes.

Working in the fashion media industry I met with many talented, experienced, and influential people around the world, i want to create a team which will help other sustainable brands with unicorn products to be successful and not to be a part of 96%. Only by working together and supporting each other can we make it work.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

I didn’t know how big team of a team I would need; I also didn’t clearly know what my personal capacity was. It was my shift from working in corporation to become an interpreter and I used to have all business structure: financial, distribution, marketing department, secretary, driver etc. When you are by your own it’s a very different story. Don’t overestimate how many hours per day you can work and be productive. Don’t foolish yourself that you can learn something new easily. You will go anyway though a path when you need to overcome obstacles 24/7, don’t make it even more complicated. Find people who can work part time or companies you can delegate to as much as possible.

We all need a little help along the journey. Who have been some of your mentors? Can you share a story about how they made an impact?

I don’t necessarily believe in mentoring. I believe in learning particular skills and exploring other people’s experiences. No one on this planet knows you better vs you, you need to have integrity: mindset, feelings, actions. Mentor can’t do it, that’s your job.

You can’t repeat other people’s path, we all are unique in our own way. I learned to take the responsibilities for my life and decisions without expecting other people to save me from myself. In Ukraine we have a saying “don’t look for your answers on other people’s plates”. Only you know what works for you the best. Very often you might consider advice partly, whatever you hear or see need to go through your own filter based on you personality.

When I was studying at FIT, I went through different internships, working during NYC Fashion Week I saw how different brands manage their runway shows and presentation. Also having an internship in a couple of showrooms in NYC I worked closely with the owner and went through all stages of working with trade shows and wholesale models. When you learn from someone, always ask “what to do” and “what not to do”.

You also need to learn how to say NO if you see that the opportunity doesn’t give you that much without any apology. Remember, from your mentor (I prefer call people advisors) whatever you hear it’s a suggestion, you need to make your own decisions.

In today’s parlance, being disruptive is usually a positive adjective. But is disrupting always good? When do we say the converse, that a system or structure has ‘withstood the test of time’? Can you articulate to our readers when disrupting an industry is positive, and when disrupting an industry is ‘not so positive’? Can you share some examples of what you mean?

In every event you can see a certain duality. Disrupting forces us to change, adapt, evolve, learn new skills. It’s called life! If you can handle it, you’ll get stronger and a lovely prize is waiting for you, if not it will hurt you. You know, success is not what you achieve, it’s who you become!

Can you share 3 of the best words of advice you’ve gotten along your journey? Please give a story or example for each.

  1. Don’t overestimate how many hours per day you can work and be productive. Don’t fool yourself that you can learn something new easily. You will go anyway though a path when you need to overcome obstacles 24/7, don’t make it more complicated. Find people who can work part time or companies you can delegate to as much as possible.
  2. Whatever you plan for your business will always take more time, more money, and more efforts. Be ready for that.
  3. Human factor. This aspect is huge. You rely on people, and they don’t do every time what they promise. Even if they say “yes we have/yes we can” it’s not necessarily will be true. Go into details, ask when, how they will execute, check their midterm results. You should always be ready to replace something or someone in very short period of time. If 1st time job was done great, it doesn’t mean 2nd time will be same. Success in the past doesn’t guarantee success in the future with the same person or company.

The other part of human’s factor is everyone will try to give you an advice (even your dentist), at the early stage you are very vulnerable, make sure you ask opinions from people who know your business or potential customers. All of this advice can take you out of your direction, you need to learn how to filter what is valuable recommendation and what is just a noise! Stay solid!

We are sure you aren’t done. How are you going to shake things up next?

Helping people and staying connected with my cultural heritage, quality is my vision. I believe in slow fashion, we used to live with such a consumption mindset without even realizing what we wear, why we make those decisions. It should be changed. With our choices we set the direction. People are much more powerful than they think. By choosing the brands with the values, they change the world. I call it the power of small steps. The consumers set the trends and fashion companies just respond to that through veir vision, not the other way around as we used to think.

I see clearly how it is hard for emerging designers and startups to survive even if they have brilliant ideas and nice products. The rate of failure in fashion is about 96%. I went through a lot of stuff and am still going, but I already see how many things can be done in a more efficient way. Many brands are approaching me to help them, and I deeply would love to do it. It needs to be teamwork. When you see all that passion, commitments, and willingness to give to the world a beautiful and sustainable product, your heart melts. I know what it takes.

Working in the fashion media industry I met with many talented, experienced, and influential people around the world, i want to create a team which will help other sustainable brands with unicorn products to be successful and not to be a part of 96%. Only by working together and supporting each other can we make it work.

In your opinion, what are the biggest challenges faced by ‘women disruptors’ that aren’t typically faced by their male counterparts?

Researches show that man’s brain is more structured vs woman’s one, and woman’s has higher EQ vs mans. I clearly see that very often for the man it is easier to get from point A to point B without any sentiments. As women we have more developed emotions and feelings, and you need to know how to balance your life between family, career and social life. The last thing I want is to feel like a man being a woman in a business. Leadership is a new thing for a woman in our society and I see that a lot of women are trying to borrow men’s model of behaviour, intensity, and aggression, they think it makes them stronger. Standing for our rights we didn’t realize how many things got lost. Maternity and family values got devalued so much. Nature created us in a different and complementary way at the same time, but we are ignoring it more and more. If you are a woman and running the biggest company in the world, stay faminin, it’s beautiful!

The other thing that surprised me a lot is to hear particularly from the men a comment “You are a very opinionated woman”. It’s hard to imagine a man being blamed for having his opinion and beliefs. Man has his ego, and it’s much more sensitive than women’s. Also I have to admit that I met a lot of men who actually are very respectful, loyal and supportive, especially the ones who have daughters.

Do you have a book/podcast/talk that’s had a deep impact on your thinking? Can you share a story with us?

It’s a good question. Your mindset is your everything! I’m a big fan of psychology and neurobiology. We are patterns creatures. One of the biggest surprises was for me to discover that the same pattern can have different faces in professional, personal and social life. It’s a real investigation to understand the core of your beliefs. Self Awareness is extremely powerful. We are blind about ourselves. Only in close relationships we are able to see an unrecognized part of our personality. One of my favorite books is “Attached”, you will discover fundamental patterns of human behaviour in relationships. It will give you a lot of clarity and peace of mind.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

It will be a movement “Share your knowledge”. Basically speaking let’s learn from each other, no matter what age you are and where are you from. God gave to all of us talents.

I always believed that you need to be surrounded by people who are older and younger than you are. The world is changing so quickly, it’s impossible to catch up with everything, you can’t hug a whole planet. Besides working with much older and experienced people I end up hiring very young people and learn from them! One of their complaints was that people used to devalue their experience, look at them down because of their age, that’s unfair! You never know who will influence you and your business the most.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

I have 2. “Everyone has a plan till they get punched in the face”, “What is the difference between a medicine and poison? Dose!”

How can our readers follow you online?

People can get in touch with me by visiting our website https://nataliyanova.com/ and our social media channels https://www.instagram.com/nataliyanova/

This was very inspiring. Thank you so much for joining us!


Female Disruptors: Nataliya Nova On The Three Things You Need To Shake Up Your Industry was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Lessons from a Thriving Power Couple, With Quentin and Stefanie Brown James of The Collective PAC

An Interview With Candice Georgiadis

Leadership is having a vision and creating a course of action so people have a blueprint in addressing and solving a problem.

As a part of our series about lessons from Thriving Power Couples, I had the pleasure of interviewing Quentin and Stefanie Brown James.

Stefanie Brown James is an experienced social entrepreneur, civic engagement strategist, and the Co-founder and Senior Advisor of The Collective PAC, the largest organization dedicated to supporting and funding Black candidates to win elections on the local, state and federal levels and the engagement of Black voters in the political process. A native of Cleveland, Ohio, Stefanie previously worked at EMILY’s List, NAACP, and is a former member of the Board of Trustees at her alma mater, Howard University and a member of the National Social Action Commission for Delta Sigma Theta Sorority, Inc.

Quentin James is the Founder & President of The Collective PAC, as well as the co-founder of Vestige Strategies, LLC. Before launching The Collective PAC in 2016, Quentin led a team of Vestige Strategies’ consultants in securing victory for Dr. Keith Rowley as Prime Minister of Trinidad & Tobago in 2015. Previously, Quentin was the Black Americans Director for the Ready for Hillary PAC. In that role, Quentin directed the PAC’s outreach to the black community across the United States and helped recruit over 50,000 African American grassroots donors and over 3 million grassroots supporters.

Thank you so much for doing this with us! Can you tell us a story about what brought you two to your respective career paths?

We were both involved in the NAACP in our early teenage years through youth councils. We met over the years through our involvement there. What really connected the two of us was how engaged we both were in the mission of civic engagement at such a young age. Our shared commitment to upholding the rights of Black people — that meant a lot to us and ended up staying with us through college. The basis of how we met really laid the groundwork for what The Collective PAC is today.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

Honestly, thinking we needed staff right off the bat in order to achieve what we wanted was our first mistake, but also thinking we can do it all by ourselves wasn’t right either.

When we first started, we spent money that we didn’t have to hire consultants, and unfortunately it wasn’t money well-spent because we didn’t formulate what we wanted The Collective to be. We ended up doing the work on our own. Once we did that, we realized we still needed a team! Essentially, hiring people before we knew what we wanted left us doing the bulk of the work. It taught us to be smarter with who to hire for what and why.

What do you think makes your company stand out? Can you share a story?

We are unapologetically about building Black political power — we’re the largest organization to do what we do, and we write checks. Our ability to effectively fund campaigns that we believe in shows that we put our money where our mouth is and separates us from similar organizations. We started The Collective as two young people in our 30s, and it is still thriving and growing today almost five years later.

Are you working on any exciting new projects now? How do you think that will help people?

For the past three years, we have been developing an idea to create and host a policy school for Black political officials that would teach leaders to be better legislators and give them an opportunity to network and collaborate with one another. The school would provide a place to talk about recreating a new agenda that would not only benefit the Black community, but the broader nation as well. Our goal is to have our first cohort by the end of 2021.

What advice would you give to other CEOs or founders to help their employees to thrive?

It’s really important that every individual team member understands the mission, vision, and direction of the organization, and more importantly what their specific role is in manifesting that mission. Each employee should always be able to answer: What is happening now? What has happened in the past? What is to come? If that is the case, it will bring the entire team together and keep the larger goal of the organization top of mind.

Every piece of the puzzle is important. Giving your team as much information you can at all times gives your team answers to those integral questions. That kind of transparent and consistent communication from leadership also shows a respect and investment in your team. It creates autonomy and serves as a cornerstone for determining what you want to do as an organization every step of the way.

How do you define “Leadership”?

Leadership is having a vision and creating a course of action so people have a blueprint in addressing and solving a problem.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

Hillary Clinton. When we were in our early years (about two years into our work), she created “Onward Together”, a program supporting groups that advance a fairer and more inclusive America and that encourage people to organize, get involved, and run for office. We were one of the 12 organizations that she supported.

That kind of early support from her put us on people’s radars and introduced us to crucial donors and influential people. She also uplifted our story on her personal platforms, which got us visibility to a broader reach of people who didn’t know who we were. Her personal endorsement gave us credibility in the political world, and we will always be grateful for that.

How have you used your success to bring goodness to the world?

Our entire organization and what we stand for brings goodness to the world. When we can uplift Black people, who are striving to be public servants, it uplifts all of humanity. We know the disparities that exist, and we are addressing challenges that impact all working-class Americans.

What are the “5 Things You Need To Thrive As A Couple”? Please share a story or example for each.

  1. Patience. You both can be right, but not at the same time.
  2. Teamwork. Have a shared belief on what you want for each other and work together to achieve it.
  3. Positivity. Think positive and assume the best before thinking negative or assuming the worst.
  4. Autonomy. You can’t do everything together, and just because you do things separately it doesn’t impact the direction of your relationship.
  5. Open communication. It’s important to have open, honest, and uninterrupted conversations with each other without distraction.

You are people of great influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

That’s exactly what we’re doing now. Everyone can do something to support a candidate. Even if you give $1 to one candidate that you think can improve your life, it has the potential to inspire change.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

“Always be a good person.” In today’s society, you never know who’s path you will cross. No one is better than anyone else so be a good person to everyone and do the best you can.

We are very blessed that some of the biggest names in Business, VC funding, Sports, and Entertainment read this column. Is there a person in the world, or in the US with whom you would love to have a private breakfast or lunch with, and why? He or she might just see this if we tag them 🙂

[Stefanie]: Oprah! She is the ultimate example of entrepreneurship and creating your own reality for life. She started something from nothing, and I have complete respect and admiration for that. She also likes to eat and drink wine like me, so I know we’d have a great time over brunch.

[Quentin]: Elon Musk. I am in awe of his work and everything he has created, from Tesla to now space and satellite ventures. I am fascinated with how he takes an idea and vision and brings it to life to scale quickly.

How can our readers follow your work online?

You can read more background on The Collective PAC on our website. For a more personal look into our work and lives follow us on social media:

Stefanie

Quentin

Thank you so much for joining us. This was very inspirational.


Lessons from a Thriving Power Couple, With Quentin and Stefanie Brown James of The Collective PAC was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Women In Wellness: Jessica Sheppard & Rhaelyn Gillespie of Taurah on the Five Lifestyle Tweaks That…

Women In Wellness: Jessica Sheppard & Rhaelyn Gillespie of Taurah on the Five Lifestyle Tweaks That Will Help Support People’s Journey Towards Better Wellbeing

An Interview With Candice Georgiadis

Don’t second guess yourself. There have been a few times early on when we didn’t think an idea was “good enough”. We are now finding confidence in our ideas and how we execute them. Now we make it an effort to trust our intuition.

As a part of our series about the women in wellness, I had the pleasure of interviewing Jessica Sheppard & Rhaelyn Gillespie, Founders of Taurah.

Taurah is a Canadian-Made and female-founded brand that locally produces all-natural wellness products. Founded by Jessica and Rhae (your new wellness BFFs!) the brand is super transparent about their ingredients — think vegan, cruelty-free, synthetic-free and alcohol-free.

Taurah is committed to producing products that make you feel good and do good! One of their best-selling products is their natural Yoga Mat Cleanser, a product that washes away your last workout with a few little spritzes. Fact: Untreated yoga mats have 100,000 bacteria per cubic centimeter on your mat, and this multiple every single day you don’t clean your mat! Taurah also curated the perfect multi-use wellness essentials, including a Calming Mist, Cooling Mist, Face Mask Mist and Zinc Sunscreen Stick.

Thank you so much for joining us in this interview series! Our readers would love to “get to know you” better. Can you share your “backstory” with us?

This is our favorite question! This all started when we met working at a tech start-up in Toronto. It was here when we got to learn from other entrepreneurs who pursued their passions for creating and selling online. Early 2020 when the world shifted to working from home, we also started working out from home and had this crazy idea for a Yoga Mat Cleanser as we (very) quickly came to question why we were cleaning + disinfecting just about everything around us but not our yoga mat. Since we both come from a sales background and knew how to start an ecommerce business, we decided to create Taurah! Since then, we have continued to create beautiful, natural, and carefully curated wellness essentials.

Can you share the most interesting story that happened to you since you started your career? What were the main lessons or takeaways from that story?

Everyday is a marathon of sorts, but we had a (now) funny story when we first began. Getting your first product just right is near impossible, and we went back-and-forth for hours upon hours on the label, the ingredients, the concept, the branding, the design, and even the brand name. I texted Jess and was like “you are a Taurus, I am a Libra, but it needs an h. Taurah”, and our business was born!

Can you share a story about the biggest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

In full transparency, mistakes happen and it’s a hard pill to swallow when you are putting your all into something. We received our Taurah bottles once that didn’t stand up, as in the bottoms weren’t levelled and they fell over, which obviously was unacceptable.

We kept the bottles for product testing and contacted our manufacturer right away to address the situation. This was already after we tested these specific bottles and were about to launch with them! The next batch we received the sprays didn’t work, so we repeated the formal complaint process, and we were losing hope, but we had never found another bottle with a mist as nice as ours. We gave it another try, and the third batch we received were all perfect, every last one of them. Third time’s the charm as they say!

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

There are so many people who come to mind but there is one mentor who we recently connected with who continues to give us the confidence to keep moving forward with our ideas and pushes us to think outside the box. Surround yourself with people who lift you up, and who can teach you by challenging you.

Ok perfect. Now let’s jump to our main focus. When it comes to health and wellness, how is the work you are doing helping to make a bigger impact in the world?

When it comes to health and wellness we know that wellness looks different to everyone. Some days it may be a long walk, other days it may be a yoga class or a HIIT workout and some days maybe it’s just a call to a friend — whatever makes YOU feel good mentally and physically, that’s what wellness is all about.

When it comes to Taurah this is what we preach. We intentionally create products that make you feel good and use only natural, premium ingredients that are good for our skin and for the environment.

Can you share your top five “lifestyle tweaks” that you believe will help support people’s journey towards better wellbeing? Please give an example or story for each.

Start your day with a morning walk. Listen to a podcast, audio book or just your breath. With repetition, you’ll notice how impactful something as simple as a walk can be for your mental state.

This probably won’t be news to anyone, but drink water! And when you think you’ve had enough — drink more! Our bodies and our minds work better when they are hydrated.

We are big list people. If you’re like us, your list seems to never end and some days it feels like you’ve accomplished nothing even when you’ve been working all day. We started categorizing our list into “daily musts” with our top 3 priorities each. This leaves us feeling satisfied at the end of the day and feeling like we are moving the needle on everything we want to accomplish.

Journal when you’re feeling overwhelmed. Heck, journal when you’re feeling happy, sad, angry and grateful too, but we found that as females who are trying to wear multiple hats, taking a breath and putting pen to paper does give us a fresh perspective.

Never stop learning. Whether you listen to a podcast, audio book or read, make the effort to dedicate time to this every day because you never know where your inspiration will come from next or what you might learn about yourself.

If you could start a movement that would bring the most amount of wellness to the most amount of people, what would that be?

Creating a product line that embodies everything we believe in. Providing the tools to incorporate your own rituals into your day, and celebrating your choice of movement would be the type of wellness community we want to create.

What are your “5 Things I Wish Someone Told Me Before I Started” and why?

  1. Don’t second guess yourself. There have been a few times early on when we didn’t think an idea was “good enough”. We are now finding confidence in our ideas and how we execute them. Now we make it an effort to trust our intuition.
  2. Start now, don’t delay. You are going to learn so much once you get started, most of which you really can’t prepare for. As much as you want to nail it on the first try, you honestly just need to execute, learn, iterate, and keep moving.
  3. Connect with other founders. Don’t be afraid to message anyone and ask for a brainstorming session or to collaborate. Always be respectful of people’s time and more confidential parts of their business, but this is a great way to learn.
  4. Everything is ‘figure-out-able’. Seriously, we face a curve ball a day and we just figure it out. You’d never know from the outside looking in, but we have panicked moments and we just buckle down, and figure them out.
  5. If not you, then who? You have the idea, desire, work ethic, passion, so why can’t it be you that makes this business come to life? At the end of the day, we want everyone to win, and we believe in you!

Sustainability, veganism, mental health and environmental changes are big topics at the moment. Which one of these causes is dearest to you, and why?

Mental health. When we say wellness looks different for everybody, we also want to stress that every day looks different as well. No two days are the same and it’s important we establish rituals in our days to bring us to the present moment. We thrive on routine and having wellness essentials like our Yoga Mat Cleanser to remind you to clean your space or our Lavender Calming Mist to spray your pillow before bed immediately puts you into the present moment.

What is the best way our readers can follow you on social media?

You can follow us on Instagram, TikTok, Twitter and Facebook at @shoptaurah !

Thank you for these fantastic insights!

Thank YOU!


Women In Wellness: Jessica Sheppard & Rhaelyn Gillespie of Taurah on the Five Lifestyle Tweaks That… was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Annie Davis of Flow Cannabis Co: How Extremely Busy Leaders Make Time To Be Great Parents

An Interview With Candice Georgiadis

Always being there for your child, no matter what, and loving them unconditionally regardless of the circumstances is my best definition. Making a point to listen closely to their emotional and physical needs, and ensure that they feel heard and supported. Being dedicated to maintaining a connection with them, in spite of any extenuating circumstances. Supporting them in developing their interests, hobbies, and friendships — even those that you don’t always understand.

As a part of my series about “How extremely busy executives make time to be great parents” I had the pleasure to interview Annie Davis.

Annie Davis is VP of Marketing for Flow Cannabis Co., overseeing a house of brands including its flagship Flow Kana brand. Prior to joining Flow Cannabis Co., Annie served as VP Marketing & Sales for Care By Design (a CannaCraft brand), a pioneer in cannabinoid wellness, and managed CPG brands at the Clorox Company, among others. Annie holds a BA in Political Science from Yale University and an MBA from Harvard Business School, where she co-founded the HBS Green Business Alumni Association.

Thank you so much for joining us! Can you tell us your “childhood backstory”?

I grew up in Newton, Mass., a suburb of Boston. My parents were both born and raised in the same community; we are all descendants from Eastern European Jews who emigrated to America in the late 1800s/early 1900s. Both of my parents worked full-time, though my mother scaled back to part-time in the years when my brother and I were young. We grew up surrounded by extended family and friends who felt like family — all of us part of the vibrant Jewish community of the Boston area.

Can you share the story about what brought you to this specific point in your career?

When I graduated from Harvard Business School in 2007, I decided to spread my wings and adventure across the country to San Francisco, seeking warmer climates and the sense of freedom that is often associated with the West Coast. I gave birth to my first child in 2015 and, without any nearby extended family, found that I needed flexibility in my career in order to give my children the best care and attention I could. For the next five years, I worked as a consultant in the natural products and cannabis industries, until I took my current full-time role for Flow Cannabis Co. The conditions of the pandemic — especially the global shift to remote, flexible work — enabled me to take this comprehensive role.

Can you tell us a bit more about what your day to day schedule looks like?

I’m exhausted just thinking about it! My “alarm clock” is always my son Jackson, age 6, who has clear instructions that he is allowed to wake me up when the clock says 7am. From 7–8 am, it’s a mad dash to get Jackson and his sister Miley (who just turned age 3), dressed, fed, and off to their respective schools. Jackson just finished kindergarten, and Miley is in preschool. Their schools are on opposite sides of town. I’m done with drop-off at 8:30am, and then I usually jump on my first call of the day while I’m driving home. From 8:30am — 4pm, I am in back-to-back meetings, mostly on Zoom, and then I quickly prep some dinner before jumping in the car to pick them both up by 4:30pm. We eat dinner at home between 5–5:30, play for an hour or so, and then begin bedtime routines, which start with a bath at 6:30 and then both kids are in bed by 8pm. I hop back on my computer for an hour or so, catch up on the email that I missed from 4:30 onwards, and then maybe get an hour or so to rest and rejuvenate before I wake up and do it all over again!

Ok, thank you for that. Let’s now jump to the core of our discussion. This is probably intuitive to many, but it would be beneficial to spell it out. Based on your experience or research, can you flesh out why not spending time with your children can be detrimental to their development?

While I don’t have any academic background in this area, I can comment from my personal experience. Through our interactions with other people, we learn how to behave in the world. Spending time with one’s children gives them the opportunity to learn by example from someone that they know, love, and trust. Non-parental caregivers can absolutely play this role, but in a childcare setting such as daycare or preschool, there are simply too many children to give each one the personalized attention of 1:1 parenting.

On the flip side, can you give a few reasons or examples about why it is so important to make time to spend with your children?

By spending them with their parents, children gain confidence and believe in themselves in a way that is difficult to replicate from someone outside their family. Children are able to develop language and conversation skills, as well as their problem-solving abilities, as they watch and learn from their parents.

According to this study cited in the Washington Post, the quality of time spent with children is more important than the quantity of time. Can you give 3–5 stories or examples from your own life about what you do to spend quality time with your children?

Although my husband and I are happily married and share our home and most of our parenting, we do make an effort to take each child on 1:1 outings with each of us, usually about once per month. For instance, in June I took my son to the California Academy of Sciences to satiate his curiosity about sharks, while my husband took our daughter to a petting zoo. The following week, we swapped and I took Miley to the Children’s Museum while my husband took Jackson to play miniature golf.

We also give each child our undivided attention for their respective bedtime routine each night, so we alternate which parent puts each child to sleep each evening. That means that one night I practice reading with our 6-year-old, and the next time I’m reading stories to our 3-year-old.

As parents, we fiercely protect our evenings and our weekends. We put our computers and cell phones down from 5–8pm, the hours when we are all home as a family before our children go to sleep. On weekends, we are usually all together doing various activities like going to the park, the beach, or on a hike.

We all live in a world with many deadlines and incessant demands for our time and attention. That inevitably makes us feel rushed and we may feel that we can’t spare the time to be “fully present” with our children. Can you share with our readers 5 strategies about how we can create more space in our lives in order to give our children more quality attention? Please include examples or stories for each, if you can.

  1. Put your phone down when you’re having quality time with your children.
  2. Engage in what THEY want to do. If they are drawing, ask if you can draw alongside them. If they are building something with Legos, sit down and start building your own.
  3. Use a morning or evening ritual to get them talking. We do a game called “Rose and Thorn” where we go around the dinner table and each of us shares something good (a rose) and something not-so-good (a thorn) that happened to us that day.
  4. Schedule 1:1 outings with your children once per month, so that they get your undivided attention, even from your co-parent.
  5. Schedule special occasions, like having a “Movie Night” or “Beach Day” that they can look forward to because it means spending quality time together.

How do you define a “good parent”? Can you give an example or story?

Always being there for your child, no matter what, and loving them unconditionally regardless of the circumstances is my best definition. Making a point to listen closely to their emotional and physical needs, and ensure that they feel heard and supported. Being dedicated to maintaining a connection with them, in spite of any extenuating circumstances. Supporting them in developing their interests, hobbies, and friendships — even those that you don’t always understand.

How do you inspire your child to “dream big”? Can you give an example or story?

We use small, daily lessons constantly. One example is how we’ve taught our 6 year-old son about investing. This started when he was younger. He had a small bag of M&Ms, and we told him that if he ate them all now, they’d all be gone soon. But if he put some away, they would begin to grow, because that’s what happens with investments. A few weeks later, he was pleasantly surprised to find that he now had several more M&Ms!

How do you, a person who masterfully straddles the worlds of career and family, define “success”?

I have always defined success as leaving the world a better place than it was when I found it, and inspiring others to do the same.

What are your favorite books, podcasts, or resources that inspire you to be a better parent? Can you explain why you like them?

I have to admit that the vast majority of my parenting strategies have come from friends and family, especially my ‘mom tribe’ in my hometown of Petaluma, CA. When I was pregnant with my first child, I joined The Petaluma Mothers’ Club, which has been an incredible source of parenting support and friendships. The one book that I swear by is called “Love and Logic Magic for Early Childhood” by Jay and Charles Fay. I have found this book to be invaluable in its strategies for framing up choices and consequences for children.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

“You can’t change how people treat you or what they say about you. All you can change is how you react to it.” For many, many years, I worried about what others thought of me, and when I realized that it didn’t matter, and that I had the power to change my OWN thoughts, I became a much happier person. I find myself constantly reminded of this lesson, both in my personal and professional life.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

I hope to continue to inspire the movement that shows how business can truly be a force for good.

Thank you so much for these insights! This was so inspiring!


Annie Davis of Flow Cannabis Co: How Extremely Busy Leaders Make Time To Be Great Parents was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Female Disruptors: Maleen Avery & Anna Paulich of Rebel Medicine On The Three Things You Need To…

Female Disruptors: Maleen Avery & Anna Paulich of Rebel Medicine On The Three Things You Need To Shake Up Your Industry

An Interview With Candice Georgiadis

Don’t be afraid to repel people. You can’t please everyone. In the professional world of health care, we are obliged to treat everybody. We are not allowed to turn anyone away and that can be mentally draining when you and the patient are not the right fit.

As a part of our series about women who are shaking things up in their industry, I had the pleasure of interviewing Maleen Avery & Anna Paulich.

Board-certified weight loss physician, Dr Maleen Avery and Health Scientist/Nutritionist, Anna Paulich are on a mission to save women from having to sacrifice their body in order to have a child with their signature “Diet Killer” Body Transformation program.

By shifting away from diet mentality and government food guidelines to a science-backed way of eating, not only did Anna solve her infertility issues resulting in 2 amazing kiddos, but the duo lost a combined 100 lbs they had packed on during the postpartum years.

With a background in Biochemical Science and Medicine this powerhouse weight loss/sport medicine physician and holistic nutritionist/health scientist/ low carb & fasting coach share the latest scientifically proven methods that help moms reclaim their bodies from the societal lie that tells them to just accept their “mom bod” as a new normal.

Thank you so much for doing this with us! Before we dig in, our readers would like to get to know you a bit more. Can you tell us a bit about your “backstory”? What led you to this particular career path?

Maleen: A few years ago, I was struggling as an overweight sports medicine physician and single mom. I didn’t have enough energy to meet the demands of a busy home and work life and I felt like a complete fraud giving my patients health advice that didn’t even work for me.

I tried and failed all the usual doctor-recommended weight loss methods and nothing worked. It got to the point where my patients were congratulating me on my pregnancy, except I wasn’t pregnant!

Things finally changed for me once I started digging into the science of fat loss and I realized that the weight was just a symptom of poor metabolic health and hormone imbalance.

I began to use personalized nutrition in my sport medicine practice to help people reduce pain and inflammation- the pleasant side effect was that they would drop weight, ditch medications and reverse chronic diseases! This changed my outlook on medicine and led me to switch gears and pursue my American Board of Obesity Medicine certification to become a weight loss and metabolic health physician.

But I soon became painfully aware that the medical system didn’t allow me to spend the necessary time with patients to help them achieve the deep mind-body transformation they desired. This is why I left clinical practice to build Rebel Medicine with Anna and deliver The Diet Killer program to women worldwide in the online space.

Anna: When it comes to health — I know my stuff inside out.

I have a Bachelor of Science in Applied Biology, a Diploma in Chemical and Biosciences Technology, I’m a Registered Holistic Nutritionist, Certified Keto and Fasting Coach, Certified Food Addiction Recovery coach, and Certified Personal Trainer. I’ve been working full time in the field of Diabetes for the last 12 years as an educator of Healthcare professionals .

I know what it’s like to feel frumpy and frustrated.

I was always referred to as “big-boned” when I was younger. Bingeing and restricting was my specialty. I used to binge on pizza pops, potato chips and kraft dinner.

I had no idea what that was doing to me at a cellular level at the time.

As I entered adulthood, I ended up piling on the weight and struggling later with thyroid disease and infertility.

All the free diet plans and high intensity workouts just didn’t work anymore.

After the birth of my son in 2013, I had severe joint aches and felt like crap. I knew it was something more than “just being a mom”.

A chance meeting with an endocrinologist led to a diagnosis of Graves disease which inspired me to get my nutrition in check. That was the missing puzzle piece this whole time. But I found way more than I was expecting. I discovered “The Switch” that even doctors and dietitians don’t know or speak about and was able to switch it off and heal my metabolism.

I lost 60+lbs and resolved my health issues. Now I have power over food instead of letting it control me. Nighttime cravings and hunger are gone. I have energy throughout the day and sleep like a baby at night and the best part is I now lose weight effortlessly!

It’s so powerful that it’s the exact same approach I teach my clients now.

Can you tell our readers what it is about the work you’re doing that’s disruptive?

The diet and medical industries have gotten it wrong when it comes to weight loss for women. The typical advice fails because it doesn’t acknowledge the hormonal and biological differences men and women have in their weight loss experience.

We take a firm stance against outdated and dangerous advice including calorie restriction, moderation and portion control, as well as the most frustrating thing we hear from our colleagues: that people can’t make lifestyle changes on their own therefore we should always rely on weight loss medications and surgery.

Where the diet and medical industries fall flat is that they are focusing on temporary solutions to treat symptoms instead of addressing the root cause which in most cases has to do with appetite-regulating hormones and neurochemistry.

We teach women how to unlearn decades of biologically inappropriate diet advice that focuses on restriction which has damaged their metabolisms and we help them undo their unhealthy relationship with food. What we’ve learned is that weight is just a symptom of poor metabolic health. Once you restore health, the weight comes off.

The problem with a lot of the industry-sponsored dietary advice is that it’s biased and often sponsored by pharmaceutical companies and processed food manufacturers. And worse, studies are not typically focused on the female postpartum experience. We therefore take our knowledge of female biology and apply it specifically to the scope of weight loss and metabolic health.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

We’ve come a long way from when we first met each other 2 years ago. And while our experiences were raw, we now look back and chuckle about it. We can appreciate how far we’ve come and the valuable lessons we’ve learned along the way.

We met each other while working in a publicly-funded medical clinic run by a non-medical CEO whose only goal was to ensure a rapid turnover of patients to make a quick profit. As a result, we lost total control of our processes while finding ourselves stuck in an environment that wasn’t aligned with what we wanted our brand or vision to be.

It was quite comical because Anna was used to coaching high end clients via her online worldwide coaching platform but then was forced to lower her standards and work in a dumpy clinic where the lights were flickering in patient rooms and people were begging for money and shouting obscenities outside the front door. The environment was so chaotic that we stopped measuring our patient’s blood pressures because they were inevitably through the roof when they arrived in the chaos.

While we made someone else money, we lost our own financial investments and our identities in the process. Maleen was told how to practice medicine and Anna was told to pump people through the program so that more revenue could be generated.

Enough was enough. We were both miserable and burned out and knew that something had to change. It was then that we decided to cut our losses and exit the public healthcare system. We partnered with each other in the online space to deliver a superior quality service aligned with our standards that would get our clients the deep transformative results they deserved.

The lesson we learned was that we had to step out of the healthcare system in order to be able to help women fix their metabolic health and finally get results. It’s crazy to realize that in order to actually get healthy and prevent/ reverse chronic disease, it often takes an act of rebellion against the established medical care guidelines to accomplish this.

We all need a little help along the journey. Who have been some of your mentors? Can you share a story about how they made an impact?

Dr. Jason Fung, author of The Obesity Code, was an early mentor of ours. We both shadowed him in his fasting clinic in Toronto, Ontario.

What we do now is very different from him but we admire Dr. Fung because he stepped out of the physician mold and shook up the diet and medical industry with his books. By not being afraid to spread his message, he changed so many lives. He was the one who advised Maleen to pursue her American Board of Obesity Medicine certification.

In today’s parlance, being disruptive is usually a positive adjective. But is disrupting always good? When do we say the converse, that a system or structure has ‘withstood the test of time’? Can you articulate to our readers when disrupting an industry is positive, and when disrupting an industry is ‘not so positive’? Can you share some examples of what you mean?

From our perspective, biologically appropriate nutrition for women that is science-based should really be considered the standard of care instead of one-size-fits-all approaches that are really geared towards men and are pushed on women by the government and food industry. When these approaches don’t work for us, we feel like failures when in fact, it was the biologically inappropriate recommendations that failed us.

An example of a negative diet industry disruptor is the gluten free craze. People often mistake a product as being healthy because it is labelled as gluten free. However, what they don’t realize is that the food is still processed and is full of ingredients that promote inflammation and further metabolic damage. This is why people on a gluten-free diet may experience temporary results, but eventually stall as the inflammation creeps back.

Can you share 3 of the best words of advice you’ve gotten along your journey? Please give a story or example for each.

  • Don’t be afraid to repel people. You can’t please everyone. In the professional world of health care, we are obliged to treat everybody. We are not allowed to turn anyone away and that can be mentally draining when you and the patient are not the right fit. Often, patients are referred to you by their doctor and don’t really want to be there, are looking for a quick fix, or are not yet in the right mindset to make a transformative change . It is nearly impossible to force a health and weight transformation on people who are not ready to transform. By going into private coaching, we now have the freedom to attract the women who will most benefit from our expertise and coaching.
  • You have to be a good fit for the coach just as much as they have to be a good fit for you. Just because someone can pay you, you should take their money and try to coach them if your methods aren’t a good fit for them. We don’t coach women who are vegans or vegetarians because this lifestyle does not fit into our framework for treating chronic disease and weight issues.
  • Best piece of advice Maleen gives to patients: “You have more power to transform your health with your knife and fork than I do with my prescription pad.” Oftentimes, people think they are doomed by their genetics and family history but they don’t realize the transformative power of biologically appropriate nutrition that can change the trajectory of their health.

We are sure you aren’t done. How are you going to shake things up next?

Now that we’ve helped women lose the postpartum weight, we want to shift our focus to helping women conceive and start their motherhood journey.

In the near future, we will be launching a program specific to women with PCOS (polycystic ovarian syndrome) to help them lose weight, regulate their cycles, and restore fertility.

We’ve also started working on a new book that should be released by the end of this year.

In your opinion, what are the biggest challenges faced by ‘women disruptors’ that aren’t typically faced by their male counterparts?

Men don’t have to prove they aren’t the same as women, but for some reason women constantly have to prove that their whole existence is different than a man’s. Men don’t face having to advocate for their rights and to be treated for their biological differences because the system is designed to treat them.

Most of the past scientific studies are male dominated. We are starting to see this change little by little.

Do you have a book/podcast/talk that’s had a deep impact on your thinking? Can you share a story with us?

Food Junkies, a book by Dr. Vera Tarman was our first introduction to the world of food addiction. We struggled to stick to our nutrition goals even when everything was working well and the weight was coming off.

Willpower and discipline cannot and will not ever do the work that needs to be done to repair the neurochemicals in the brain and body that have been damaged.

Food addiction isn’t the problem, it’s a symptom of a problem. And when we discovered why we were self-sabotaging it was a pivotal light bulb moment for us.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

Women we’ve coached around the world inspire us to continue doing the work we do as they tell us of the remarkable results they’ve achieved as a result of our transformation program. When they send us pictures of themselves on the beach or their positive pregnancy tests, it feeds our passion.

In our next phase, we hope to have a baby wall of fame from all the women we help achieve motherhood by healing their PCOS.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

You don’t have to set yourself on fire to keep other people warm. We have spent many months burning ourselves out while neglecting our own needs to serve others in situations that weren’t the best for us and this is true for moms and caregivers who we coach. It’s ok to stop being a martyr and put yourself first.

How can our readers follow you online?

Definitely check out our website: www.rebel-medicine.com and follow us on instagram @rebelmedicine.

This was very inspiring. Thank you so much for joining us!


Female Disruptors: Maleen Avery & Anna Paulich of Rebel Medicine On The Three Things You Need To… was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Dr Robin Buckley of Insights Group Psychological & Coaching Services: 5 Things Anyone Can Do To…

Dr Robin Buckley of Insights Group Psychological & Coaching Services: 5 Things Anyone Can Do To Optimize Their Mental Wellness

An Interview With Candice Georgiadis

Another strategy for mental wellness comes down to words. What words do we use in our self-talk? Do they undermine us or strengthen us? Specifically, the words I’m referring to which fall in the first category are pressure words which create feelings of guilt, self-doubt, or stress: should, must, have to, need to. When we say these words to ourselves, it doesn’t feel good. Some people describe the feeling as similar to when an authority figure is standing over them, telling them to do something. If you don’t believe it, try standing in front of a mirror and telling yourself to do something using these words. “I should go to the gym”, “I have to go to the gym”, “I need to go to the gym”, “I must go to the gym”. Watch your facial expression and how your body responds to those words. It isn’t likely a positive reaction.

As a part of my series about the “5 Things Anyone Can Do To Optimize Their Mental Wellness”, I had the pleasure of interviewing Dr. Robin Buckley.

Dr. Robin Buckley has her PhD in clinical psychology. She is an author, public speaker, and certified professional coach who works with executive women and high-performance couples. Her proprietary coaching model uses a business framework and cognitive-behavioral strategies to support women and couples in creating and executing concrete, strategic plans for developing their careers and relationships.

Thank you so much for doing this with us! Our readers would love to “get to know you” a bit better. Can you share with us the backstory about what brought you to your specific career path?

I fell in love with the topic of psychology in my first class at Marist College, and followed this passion into my graduate work. Specifically, I was fascinated by the concept that the brain controls much of what we feel and do and because of that, we can learn to manage our thoughts to get the results we want. My initial work was within traditional mental health settings but the part I did not align with was the framework of mental health services from an intervention perspective. I wanted to support people in a preventative manner, particularly with individuals who were motivated to engage in their improvement. A colleague introduced me to coaching and I began my training, seeing coaching as a way to blend my education and love of psychology within a preventative, self-directed model. Over time, I expanded my work from individuals to include couples because many of the executive women I worked with regularly discussed issues within their relationships which hindered their satisfaction with their lives. I wanted to create a method to support these high-powered, driven couples in a way that was different from traditional couples’ therapy.

Can you share the most interesting story that happened to you since you started your career?

While not flashy like some of my experiences, one of the most interesting opportunities I’ve had in my career was being fortunate enough to chair the dissertation of a woman from Saudi Arabia. As a chair, I guided her in her research, but it allowed me to learn about the Saudi culture. As an intelligent, highly driven woman, whose background included an American upbringing and ties, and who was an advocate for women’s rights in The Kingdom, I think I learned more from her than I offered as her chair. I am lucky enough to follow her on social media and she continues to do amazing things. She has led the charge on the discussion and promotion of controversial topics within her culture such as breast cancer awareness and breastfeeding, as well as women’s right to drive. Modia provided me a first-hand perspective on a culture that I had never taken the time to learn about, and often in all honesty, when it came up I discounted because of how women were treated. I admired and continue to admire all she does, not to run away from a situation which isn’t the ideal, but to stay and work to change it.

Can you share a story with us about the most humorous mistake you made when you were first starting? What lesson or take-away did you learn from that?

I was invited at the last minute to a black-tie event by a mentor of mine whose husband had gotten sick and couldn’t join her. My mentor suggested it would be a great opportunity for me to network and create some visibility for my coaching practice. The event was to honor a philanthropic couple who were known for their charitable giving as well as their long-term “love story” according to what my mentor told me. I was excited to go and didn’t bother to research anything about the event. When we arrived, my mentor rushed me over to meet the guests of honor. To my surprise, it was a couple who was working with me on the dissolution of their marriage through couples coaching. Here I was, standing in front of the couple, while my mentor gushed about how amazing their life and their “perfect” relationship was. Needless to say, it was awkward for the three of us, but luckily it wasn’t apparent to anyone around us. One month later over lunch, my mentor asked if I had heard the shocking news about the couple’s separation. Since it was public at that point, I honestly replied, “I did hear about that”…I just didn’t fill her in that I had heard about it over a month ago from the couple.

After that, I learned to take the time to do my research. I never attend an event or accept an introduction without researching who I’m meeting or what the event is.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

The one that still makes me smile actually occurred at the very start of my training, in the interview for my doctoral program at Hofstra University. I had graduated from college magna cum laude, and assumed that because of my grades and hard work I would have my choice of graduate programs. This was not the case; instead, I was rejected from every doctoral program I applied to due to lack of research experience. My ego was badly bruised. My dad told me to pick my top program and write a letter to the director, explaining why he should interview me. I ignored my dad for a couple of weeks, but then figured I had nothing to lose and sent the letter. One week later, I received a phone call from the department secretary, asking me to schedule an interview with the director. My dad drove me to interview, three hours from our home. I was nervous but determined to show why I was a good candidate for the program and assumed the director would be interested in hearing my reasons…I was wrong. Looking back, my assumption is that the director was testing me. He barely looked at me during the interview and kept working on papers and on his computer while I was there. The interview wasn’t more than 15 minutes. He kept cutting me off when I would answer his questions. In short, it was the worst interview of my life. I was frustrated, and angry, and demoralized. I rushed out of the interview, head down, barely holding back my tears. Not looking where I was going, I ran straight into the divider between the heavy doors leading out of the department. When I got outside and my dad saw the large bruise and swelling bump on my forehead, he asked, “What did they do to you in that interview?” I barely spoke during the long drive home, trying to figure out my next steps. Five days after the interview, I received a letter from the director, dated the day of my interview, accepting me into the doctoral program.

My first take-away came from my mom who told me after getting the initial and multiple rejections, “Maybe this is the best thing for you to learn that even by doing everything you can, sometimes you don’t get what you want and then deciding what do you do next.” I didn’t like my mom’s assessment at that time, but it did build into a life perspective that when things don’t go my way, I find another solution or option. My second take-away was from dad. Because of his advice, I learned to keep fighting for what I want even when it’s hard…or even if you get beat up by a door frame.

What advice would you suggest to your colleagues in your industry to thrive and avoid burnout?

Take the advice we regularly offer to our clients. Coaches and individuals in the mental health fields have terrific strategies we share with clients, but we can forget to apply the strategies to ourselves. One of the most important is to take the time to appreciate all areas of our life. While we love the work we do, how do we make the time to separate from our work and focus on other areas of life we enjoy — family, friends, activities? How do we make sure to silo our professional role so that we can focus on being a parent, a spouse, a friend without our role as coach or therapist spilling into those personal roles? Friends often jokingly ask if I’m “analyzing” them when we are together. I try to assuage their worries by telling them that I don’t coach for free, but it is also a reminder to myself to stay in the one role and appreciate the present.

What advice would you give to other leaders about how to create a fantastic work culture?

What I hear from the executive clients I work with is that a positive work culture is fostered through appreciation. How do you, as a leader, appreciate the unique skills and talents that your team members offer? Do you take the time not only to show appreciation, but to do so in a way that the individuals value? As an example, there is some terrific research on what each generation values when it comes to professional benefits. Of course the research is based on generalizations, but within each generation as a group, certain values influence its perception of reward. Baby Boomers, for example, appreciate status and money. They are valued when they are shown appreciation for their efforts through bonuses, raises, or title promotions. Members of the Millennial generation, however, are focused on freedom. They feel appreciated when they are given more time off or flexibility in their work schedules and hours. As leaders, we can show genuine appreciation by learning what truly inspires or feels good for our team members, and then building these strategies in to grow the positive and productive work culture we want.

I’ve also witnessed an interesting change over the last decade in regards to hiring criteria. More leaders are looking beyond the traditional criteria such as GPA or college diploma. As they hire team members, they are looking for character and experience. Some leaders are including discussions of applicants’ volunteerism or charitable interests in interviews and application questions. Others are looking at work experience that isn’t necessarily related to specific position to be filled. More and more I’m hearing from leaders that they want team members who fit in with the culture of the organization because skills can always be taught. That focus on fostering the work culture through character criteria versus academic standing is a fascinating approach to building a team.

Ok thank you for all that. Now let’s move to the main focus of our interview. Mental health is often looked at in binary terms; those who are healthy and those who have mental illness. The truth, however, is that mental wellness is a huge spectrum. Even those who are “mentally healthy” can still improve their mental wellness. From your experience or research, what are five steps that each of us can take to improve or optimize our mental wellness. Can you please share a story or example for each.

I appreciate how you termed it “mental wellness” because this is a big part of what I talk to clients about. To me, mental wellness is a preventative approach, focusing on achieving and maintaining optimal functioning. This is different than traditional mental health approaches which focus more on an intervention model — addressing mental health issues when there is a problem or crisis. It’s easier to develop healthy habits and stick with those habits than trying to break unhealthy, detrimental habits, particularly if a person is in the middle of a crisis situation.

  1. A theme to the steps I often help clients with is focused on the connection between cognitions and behaviors. What can we do to manage our thoughts in order to feel or act in ways that we want feel and act? One way is through a concept called priming. We do this unconsciously all the time. One of my favorite quotes is from Deepak Chopra who said, “Our brain is always eavesdropping on our thoughts. As it listens, it leans.” This sums up priming. We teach our brain the direction we want it to go. We teach it what to focus on. A simple example would be when we are car shopping. At some point, you make a decision about the type of car you’re interested in. In my case many years ago, I wanted to buy a Jeep. I suddenly started seeing Jeeps everywhere I looked. I never realized how many Jeeps were out there. Did the Jeeps suddenly appear? Of course not. At a subconscious level, I told my brain to focus on Jeeps, and my brain complied. It paid attention to every stimulus, in this case a Jeep, to support my interest. We do this in all areas of our lives. If you are annoyed with a co-worker, and start telling yourself or those around you how horrible that person is, your brain will find examples to support your perspective: she left her dirty coffee mug in the sink, she showed up to the meeting a minute late, she didn’t respond to your email until the next day. Additionally, your brain will discount any information which does not support your perspective: she brought flowers in for the receptionist (your brain’s translation: she was probably kissing up to the receptionist), she held the door to the elevator to let you get on (translation: she felt guilty for not responding to the email), and so forth. You told your brain what to look for, and it did. To use priming in a way that supports mental health, ask yourself what you want to focus on or how do you want to feel. If, for example, I want to feel a regular state of happiness, I purposefully pay attention to the things in my day which make me happy. I’ve told my brain what I want it to look for, and now it will, particularly if I actively practice this to get my brain in the habit.
  2. Another strategy for mental wellness comes down to words. What words do we use in our self-talk? Do they undermine us or strengthen us? Specifically, the words I’m referring to which fall in the first category are pressure words which create feelings of guilt, self-doubt, or stress: should, must, have to, need to. When we say these words to ourselves, it doesn’t feel good. Some people describe the feeling as similar to when an authority figure is standing over them, telling them to do something. If you don’t believe it, try standing in front of a mirror and telling yourself to do something using these words. “I should go to the gym”, “I have to go to the gym”, “I need to go to the gym”, “I must go to the gym”. Watch your facial expression and how your body responds to those words. It isn’t likely a positive reaction. Some clients have reported that their facial expression is sad or dejected. Some notice that their shoulders slump, or their voice becomes monotone. The trick is to replace these pressure words with words which empower or strengthen you — “will” or “want”. If we used the same example — “I will go to the gym” or “I want to go to the gym”. That’s a different feeling. “Want” and “will” are words of choice and decision and power. Now, some clients will argue they don’t want to do something like go to the gym. In those situations, ask yourself why you do a certain activity. Maybe it’s to get stronger or healthier. Maybe it’s to be a good role model for your kids. Or to look a certain way. So you change the statement to “I will go to the gym because I want to be healthier.”
  3. Ultimately, these two strategies feed into the third strategy towards mental wellness — functional control. For many of us, we try to maintain control over things that are not really under our control or which aren’t healthy for us to control. That’s where we can ask ourselves the questions about control in our lives. Is this situation really something we can control? Is it something that is healthy for us to try and control? I use the term “functional control” to address those things that we can and are beneficial for us to control. For example, at the last virtual event at which I was a keynote speaker, I felt myself becoming frustrated and anxious about the event and initially couldn’t figure out why. I was comfortable with the topic. I like being on stage. It was an organization whose mission I believed in. When I sat down to think about it, I realized that I was feeling unsettled because I wasn’t familiar with the technology platform the organization was using. So I asked myself, “What is under my control?” I practiced with the platform before the event. I met with the IT person to ask her to supervise all technology aspects, leaving me to focus on my presentation. I acknowledged that sometimes technology issues happen that were not under my control and at this point in society, people were accepting and understanding of that. I focused my energy on those things that were under my functional control and let go of those details which were not within my control.
  4. A fourth strategy to develop and maintain mental wellness is the establishment of a goal. Yes, it’s important to identify and write down our goals in order to achieve them, but establishing a goal also allows us to use the goal as a litmus test for our actions. A client I’m working with has recently started a new job, one that has a lot of potential for her to move up in the organization. She felt herself developing anxiety around this great opportunity, even doubting whether she should take the position, because of her tendency to let others get too personal with her at work. “I seem to attract all the needy people who just want to talk to me…I don’t want to know about their personal problems; I just want to focus on work and doing a good job” to get promoted. When I asked her what her goal was at the new job, she used that final statement as her goal: focus on work, do a good job, get promoted. This becomes her litmus test every time she engages in a conversation or exchange with someone. When someone is talking with her, she can ask herself, “Does this interaction work towards my goal, or does it pull me away from my goal?” Essentially, will this interaction allow me to focus on work, do a good job, and eventually get me promoted? If it does, great. If it doesn’t, my client can decide to politely end the conversation to refocus on her goal.
  5. The final strategy for mental wellness is asking for what you want. Society teaches us that asking for what we want is selfish. To borrow from Oscar Wilde, selfishness is not about living as you want to live; selfishness is when you ask others to live as you want to live. So when a client of mine told his wife that climbing Mount Everest was on his bucket list and he wanted to train and work towards this goal, that isn’t selfish. When he began training, which sometimes required him to be away from her and their kids, he asked her what she needed to make his time away easier on her. He was the primary cook in the house, so he hired a delivery service to provide prepared meals while he was gone, so she didn’t have to deal with that task in his absence. When he was home, he changed his diet to align with his training goals. What my client didn’t do was demand his wife and family go on the trip with him, or “deal with it” when he had to go away, or change the whole family’s eating regime because he changed his own. My client asked for what he wanted, did not let his want impact his family, and ultimately achieved his goal. When I asked his wife about her perspective on his training and trip, she responded that she loved seeing how excited her husband was and that his excitement spread through the family and impacted his performance at work. I’ll never forget her quote: “When he finally told me what he really wanted, it seemed to spark all the best parts of him.” And that is exactly what asking for what we want can do. It creates a situation in which we manifest our passions, tap into our strengths, and become our optimal selves. And from that, everyone in our lives can reap the benefits. My client’s wife started sharing and going after her wants. Their kids were enjoying the happiness their parents were demonstrating. My client was even offered a promotion during his training period which was ironic since one reason he was afraid to ask for his want was that it might be too much of a distraction from his job. Instead, asking for his want built his energy and released stress, which ultimately allowing his brain to problem solve better and think more creatively.

https://www.youtube.com/watch?v=qVM6oVt4-dg

Much of my expertise focuses on helping people to plan for after retirement. Retirement is a dramatic ‘life course transition’ that can impact one’s health. In addition to the ideas you mentioned earlier, are there things that one should do to optimize mental wellness after retirement? Please share a story or an example for each.

As you know from working with people planning for or in retirement, the most important strategy for mental wellness in this stage of life comes down to one word: purpose. Prior to retirement, people don’t necessarily have to think about their purpose. Their professional or personal responsibilities provide a purpose. They go to work. Raise their kids. Take care of parents. Get together with friends who are often connected to work or children. When retirement comes, much if not all of the things related to their purpose are gone. Without establishing a new purpose, individuals often feel listless or without value. This is especially true in cultures which don’t value older individuals as contributing members of society. They are seen as “past their prime” or “nonessential”. By identifying their purpose, older individuals can discount these societal stereotypes and focus on their value and impact.

The other aspect which changes with retirement is a regular routine or schedule. This sounds wonderful to most new retirees, but over time this can also lead to a feeling of disconnect or lack of purpose. Their days don’t need to be as busy as they once were, but having things to do or look forward to in a consistent way helps with the feeling of purpose.

One significant strategy for mental wellness in retirement is also to keep positive. There was a great research study started in 1986 by David Snowdon, loosely called The Nun Study. In it, Snowdon researched a group of nuns, looking specifically at Alzheimer’s Disease and dementia. There were lots of interesting findings in the study, but the most interesting related to the concept that the positive someone was, the less likely that person would demonstrate symptoms of dementia even if there were physical symptoms of dementia. Thnk about that! Our ability to focus on and stay positive could actually slow down the manifestation of symptoms of dementia of Alzheimer’s. And this then circles back to the earlier discussion about priming. While on this topic, a final strategy that I regularly tell my own mom: stop calling yourself old. While you can’t stop the natural aging process, you don’t have to help it along. Telling your brain that you’re old primes your brain to act and confirm the thought you gave it.

Okay, one more. Maintain social connections. This is so important as it contributes to our sense of value and connectedness particularly at a stage in life where there might be more regular experiences of losing friends and family. Finding groups to interact with. Learning from others. Using technology to stay integrated within society as it changes are all important ways to maintain our biological drive for socialization.

How about teens and pre teens. Are there any specific new ideas you would suggest for teens and pre teens to optimize their mental wellness?

Absolutely! The easy one is to let social media and technology be part of your life, but not your life. Between the social comparison of the “ideal” self or life, the need for attention, and the addiction to immediate gratification, kids are having a disconnect with reality. They miss out on actual experiences. They are more focused on how they visually present a situation rather than living the situation. Their self-esteem and self-evaluation is based on glamorized images which are unattainable. In addition, technology is giving them access to topics and images that they aren’t developmentally ready to process. At a time when their frontal lobe development is slowing down and that area of their brains isn’t fully developed, society is expecting them to effectively and healthfully manage this inundation of stimuli. That is not going to result in mental wellness.

Getting kids out in nature is also a significant tool for mental wellness. Connecting to nature, even if it is laying in a hammock, reading a book (not on an electronic device), outside, counts. Look at the research from any of the countries which incorporate nature into educational environments and you can see the positive results. It taps into different parts of the their brains, and I believe, helps balance some of the effects of technology use.

Finally, and this one seems obvious, take care of your physical body through sleep, exercise and nutrition. Kids at these stages need more sleep than research says they get. They need some physical movement each day and they need a majority of their food intake to be nourishing. If their physical bodies are healthy, that will support their mental health. More and more research is finding this to be true, particularly in regards to gut health so kids doing these best practices helps them now as well as establishes good habits for later in life.

Is there a particular book that made a significant impact on you? Can you share a story?

Elizabeth Gilbert’s book, “Big Magic”, is one that I read many years ago and which continues to stick in my thoughts. The idea of the book is about creativity and letting creativity exist simply as an outlet for joy rather than trying to force or control it. Essentially, the theme of her book resonates with concepts I love from Deepak Chopra and the cognitive behavioral training I had in my doctoral program, but she presents the ideas in such a lovely, conversational, and personal way. My husband gave me “Big Magic” at a time when I had written a book for our daughters, based on a qualitative survey originally meant for family and friends but which ended up traveling the world. I organized the responses into themes and sent the manuscript off to publishers. After several rejections, I stuck the manuscript in a drawer and gave up. After a year, my husband handed me “Big Magic” with the question, “Why did you write the book?” He knew the answer. I wrote the book with the idea that at some point, our daughters would be older and wouldn’t necessarily want advice from their mom but maybe they’d accept advice from other people. After reading “Big Magic”, and remembering my “why” for “Voices from the Village”, I self-published. My daughters got the first two copies and based on the highlighting and post-its in their copies, I know they read it. Goal accomplished!

You are a person of great influence. If you could start a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

The movement would be called Kind Matters, the idea that kindness can change the world, one small, kind act at a time. Think about it. You don’t have to love, like, understand or even respect someone to simply be kind to them, but sometimes by being kind, you can create opportunities for the other things to happen. I’d also want a media station devoted to feel-good stories: news stories of kind acts, movies and music of positivity, talk shows which discuss positive and kind ideas and stories. This goes back to the idea of priming we discussed earlier. If there was a media source promoting these ideas, similar to “Some Good News” John Krasinski did during the quarantine, people could choose to watch and listen to it to prime their brains to see kindness and goodness in the world or to participate in these types of actions.

Can you please give us your favorite “Life Lesson Quote”? Do you have a story about how that was relevant in your life?

Besides the Chopra quote I mentioned earlier, my other favorite is from Nelson Mandela. He said, “I never lose. I either win or I learn.” You asked for a story about how this quote was demonstrated in my life but I honestly I don’t have one story about the relevance of this quote because it impacts me every day. Each activity I do, I take as an opportunity for me to achieve my goal, or to grow and develop which might be towards my goal, or it might mean a refinement of my goal. To me, thinking about this quote only in terms of my bigger experiences limits the impact of Mandela’s words. It also wouldn’t develop the cognitive habit of seeing everything I do in this perspective since I’d only be applying it in random or infrequent ways. I want to experience success or growth every day so I keep these words in mind every chance I can.

What is the best way our readers can follow you on social media?

https://www.instagram.com/drrobinbuckley/

https://www.linkedin.com/in/dr-robin-buckley-8257277/

https://twitter.com/DrRobinInsights

Thank you for these fantastic insights. We wish you only continued success in your great work!


Dr Robin Buckley of Insights Group Psychological & Coaching Services: 5 Things Anyone Can Do To… was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Dr Robin Buckley of Insights Group Psychological & Coaching Services: How To Thrive Despite…

Dr Robin Buckley of Insights Group Psychological & Coaching Services: How To Thrive Despite Experiencing Impostor Syndrome

An Interview With Candice Georgiadis

Imposter Syndrome can be debilitating in many ways. It can immobilize individuals by preventing them from taking risks or trying new things in order to avoid being “found out” as an imposter. People dealing with Imposter Syndrome tend to downplay their abilities, inaccurately assess skills to manage a task, and have unrealistic assessments of their competence. Individuals might also take on too much to overcompensate for their imposter syndrome which may, in turn, result in strengthening the Imposter Syndrome when they can’t meet the goals. At significant levels, Imposter Syndrome can result in self-sabotaging behaviors as a subconscious level. Consistently experiencing the fear of being exposed as an imposter can, over time, create social or generalized anxiety disorder.

As a part of our series about how very accomplished leaders were able to succeed despite experiencing Imposter Syndrome, I had the pleasure of interviewing Dr. Robin Buckley.

Dr. Robin Buckley has her PhD in clinical psychology. She is an author, public speaker, and certified professional coach who works with executive women and high-performance couples. Her proprietary coaching model uses a business framework and cognitive-behavioral strategies to support women and couples in creating and executing concrete, strategic plans for developing their careers and relationships.

Thank you so much for joining us! Our readers would love to “get to know you” a bit better. Can you tell us a bit about your ‘backstory’?

I started my undergraduate degree at Marist College as a communications major with the thought of being a journalist. After enrolling in Introduction to Psychology as a required course, I fell in love with the topic, changed majors, and followed this passion into my graduate work. As I took more classes, particularly in grad school, I became fascinated by the concept that our brains control much of what we feel and do and by learning to manage our thoughts, we can get the results we want. My initial work was within traditional mental health settings like clinics and schools, but in that work the part I did not align with was the framework of mental health services from an intervention perspective. I wanted to support people in a preventative manner, help them avoid crisis instead of getting help when they were in crisis. I also found that my favorite clients to work with were individuals who were motivated to actively participate in their improvement. I was introduced to coaching and I began my training, seeing coaching as a way to blend my education and love of psychology within a preventative, self-directed model. As my focus evolved to working with women who wanted to identify their wants and strategically achieve them, I often heard that when there were challenges in their relationships, it affected their professional lives. The problem for these women was that traditional couples’ therapy wasn’t what they or their partners wanted. So I began developing a different approach to couples’ work, using a coaching methodology that used a proprietary, business framework. These high-powered couples were used to success and were comfortable talking in “business terms”, and I watched as this approach created success for them in their relationships just as it does in their professional lives.

Can you share with us the most interesting story from your career? Can you tell us what lessons or ‘take aways’ you learned from that?

Well, this isn’t a story about my work but it seems apropos in terms of the topic of our discussion, but in an opposite way. About a year after earning my doctorate, and when I was finally comfortable with the title, I booked a plane ticket to visit my family in Connecticut and decided to use “Dr.” as part of my reservation. I was finally getting proud of having my degree and remembered a professor once telling us that he used his title a lot when making dinner reservations to try and get better tables. So I thought I’d try out his approach. I was on a five hour flight from Arizona, and about an hour into the flight, a flight attendant approached where I was sitting in the back of coach. “Are you Dr. Buckley?”, she asked me. I responded yes and she asked if I would follow her to first-class. I followed her, thinking I was being moved up and happy I used my title on the reservation. When we got to first class, she explained there was a gentleman experiencing chest pain and wanted to know if there was anything I could do to help. I stared at her in shock, and stammered out that I wasn’t that kind of doctor but maybe if he was having a panic attack I could help. She gave me a slightly disdainful look and sent me back to coach. While I still chuckle about that incident, it did teach me to clearly understand the power of initials and only use them when appropriate and within my specific skill set. I think that’s why I’m particularly sensitive about the training and education of professionals.

What do you think makes your company stand out? Can you share a story?

As I alluded to with the last question, my perspective is that the power of titles is something to respect. It took me a while to realize that not all people who call themselves “coaches” have training or education to support the work they do. I’ve always believed that if I was going to do something that impacts people, I wanted to have the knowledge and skills to give them the best experience, and best results. I spent years learning about the brain/behavior connection, as well as cognitive behavioral strategies to help people with cognitive and emotional blocks. During my graduate work, I also had hundreds of supervision hours as I applied my learning with patients and clients. When I decided to integrate coaching into my work, I didn’t want to assume I knew everything about coaching based upon my clinical psychology work. So, I went for further training through a program accredited by the International Coaching Federation. For me, having both a PhD in clinical psychology and certification as a professional coach allows me to have the training, education and experience to be an effective coach. And it’s amazing how often I hear the opposite perspective from people who call themselves coaches. Just recently, I was at a social event, and overheard a conversation between a business owner I truly respect who is transitioning into the field of coaching and a young woman who describes herself as a “self-love coach”. The younger woman was trying to convince the business owner that she didn’t need to get certified as a coach, that the certification doesn’t mean anything. The business owner, who is also a certified yoga instructor, gently disagreed and later said to me, “I wouldn’t hire a person to teach yoga who wasn’t certified because you can really hurt someone if you don’t know what you’re doing. I see it the same with coaching and I’m not willing to risk doing more damage to a client by not getting trained.” This perspective, as shared by the business woman, and my additional doctoral education, is what makes my coaching practice different.

None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story?

My husband, but to be more specific, my best friend. Tom and I met in our graduate program and were friends for 20 years before getting married. He was always one of my “go to” people. I could call him, wherever I was in the country or in my life, and he would talk me off my proverbial ledge. I think I did the same for him but he was always my rock. Because of the friendship we established before being married, he knew all the ins and outs of me and, as cliché as it sounds, he often knows me better than I know myself…or at least before I’ve figured it out. But he gives me space to figure it out, often asking the questions or pointing out the evidence to help me get to my solutions. And that is the mantra he goes by that I’ve adopted — there is always a solution. Regardless of what life throws at us as a couple or each of us individually, we find a way to get over or around it. While I appreciate his love, it is his respect that I cherish. In moments when I might doubt myself, it is the knowledge that he absolutely believes I can accomplish what is in front of me that motivates me to get past the self-doubt and back to a place of confidence.

Ok thank you for all that. Now let’s shift to the main focus of this interview. We would like to explore and flesh out the experience of Impostor Syndrome. How would you define Impostor Syndrome? What do people with Imposter Syndrome feel?

Imposter Syndrome is a belief system which manifests as feelings of inferiority regarding a role or inability to successfully accomplish tasks. People experiencing Imposter Syndrome may also deal with self-doubt, disappointment in their performance and fear of failure. People talk about Imposter Syndrome in terms of these feelings, but it is important to note that the feelings are created from thoughts. By acknowledging this fact, a person can learn how to manage the thoughts. This is done in three steps. First, a person can learn how to recognize “red flags” which indicate the presence of problematic thoughts. Examples of these red flags might include discounting praise over new titles or accomplishments, not wanting to discuss details related to accomplishments, avoiding adopting aspects of the new title as part of identity. Second, they can learn to identify the irrational thoughts which are the primary source of the Imposter Syndrome. For many people, they skip this step and instead focus on the feelings associated with the Imposter Syndrome, and feelings can’t be changed without knowing what the thoughts are that are creating them. Finally, by applying specific strategies to control the thoughts, individuals can learn to reduce and eventually eliminate Imposter Syndrome as part of their life.

What are the downsides of Impostor Syndrome? How can it limit people?

Imposter Syndrome can be debilitating in many ways. It can immobilize individuals by preventing them from taking risks or trying new things in order to avoid being “found out” as an imposter. People dealing with Imposter Syndrome tend to downplay their abilities, inaccurately assess skills to manage a task, and have unrealistic assessments of their competence. Individuals might also take on too much to overcompensate for their imposter syndrome which may, in turn, result in strengthening the Imposter Syndrome when they can’t meet the goals. At significant levels, Imposter Syndrome can result in self-sabotaging behaviors as a subconscious level. Consistently experiencing the fear of being exposed as an imposter can, over time, create social or generalized anxiety disorder.

How can the experience of Impostor Syndrome impact how one treats others?

For some, Imposter Syndrome can create issues with intimacy as the person doesn’t want to reveal his or her limitations and “defects”. They might distance themselves from friends, family or colleagues to protect what they see as their secret. In other instances, the opposite could be true. A person with Imposter Syndrome might cling to a select few people within their lives due to their fear of being found out and then abandoned or rejected by those in their life. Overall, the anxiety created by Imposter Syndrome disrupts the individual’s interaction with others as it disrupts overall functioning and creates dysfunctional changes in behaviors: sleeping, eating, stress management, libido.

We would love to hear your story about your experience with Impostor Syndrome. Would you be able to share that with us?

One of my clearest examples was right after I completed my doctoral degree. I had been in the program for six years of my life. During those years, there was intense academic work, long hours of internships, thousands of pages of reading and writing papers, tests, and never-ending high expectations. After four years of course work, I took an additional two years to complete my dissertation and go through an emotionally challenging dissertation defense. I remember walking out of my successful defense and, initially, feeling nothing. My best friend, my sister, and my boss who was also one my committee members were there, congratulating me. Family members met up with us to celebrate after the defense. I expected to wake up the next morning finally feeling relief and happiness and pride, but that didn’t happen. I flew home and I remember returning to my job on the following Monday, with my colleagues excitedly referring to me as “Dr. Buckley” and gifting me with a nameplate engraved with my new title. And I hated it. I wanted everyone to stop calling me “Doctor”. I repeatedly corrected them with “Robin, is fine”. I felt like a fraud. Even though I was back to work, doing exactly what I’d been doing for two years prior to my defense, I suddenly doubted my skills and abilities. Instead of making me more confident, having my title and people using it so publicly made me cringe. After six years of work, it didn’t feel like my own and part of that was because in my world, I knew so many people who had doctoral degrees. These had been some of my closest friends for six years. It was also my boss who had her doctorate. It just didn’t seem like a big deal since, in my brain, “everyone” had a PhD.

Did you ever shake the feeling off? If yes, what have you done to mitigate it or eliminate it?

I did. It took about 6 months, but some of the exposure of people routinely using my title helped acclimate me to the sound of it. Meeting new people who only knew me with my doctorate also helped. Both my boss and my best friend, who is now my husband, regularly reminded me of the small percentage of individuals who actually accomplish this level of education. I’d love to say that I’m completely over Imposter Syndrome when it comes to my degree, but every so often, it pokes its way into my thinking. In those times, I rely on the strategies that I teach others and apply them to myself. And sometimes I sit down over a glass of wine and talk it out a bit with my husband since he is one of the few people who can get away with telling me that I’m being illogical.

In your opinion, what are 5 steps that someone who is experiencing Impostor Syndrome can take to move forward despite feeling like an “Impostor”? Please share a story or an example for each.

  1. The first step is to provide your brain with facts to replace the illogical thoughts creating the Imposter Syndrome. Without alternatives, your brain will continue to spin on the thoughts of not being worthy, skilled, or “good enough” for the situation. By providing concrete data, your brain has other logical thoughts to rely on. You can find this data in different places: your resume, recommendation letters, work evaluations. These are the hard facts about who you are, what you can do and what training or education you have which has supported you thus far in your life. I did some coaching work with a young actress who was in line for her biggest role thus far in her career. She had heard about some of the other, better known, candidates up for the same role and it had unnerved her. She kept spinning on the idea that she “didn’t have enough experience”, “needed more training”, “wasn’t as good as they are”. I asked her to write out all the acting jobs she had done. She came up with eight. Then I asked her to pull up her resume. When she counted all her work, the list was over 35 roles, some small, some bigger, starting when she was nine years old and spanning twenty years. The work included commercials, TV, theater and film. We then moved on to talk about her training. She had gone to a performing arts high school and during the summers, worked with acting coaches. She continued her education at NYU’s Tisch School of Arts. I had my client do some research on where some of the other candidates for the role went to school. A couple had similar backgrounds, but the rest did not. By this point, she was starting to shake off the imposter feelings, but I pushed her a bit farther, asking her to visit with her grandmother who I knew kept a scrapbook of every media story about my client. My client read through the news stories and reviews of her work. When I asked her if she saw a pattern in the feedback, she realized that with every role, the reviews got more and more favorable. When I asked her what she thought that meant, my client responded, “Seems like I’m on a pretty good trajectory because I keep getting better with every role.” Now her brain had data to challenge any illogical thoughts and replace those detrimental thoughts. A close colleague of mine, Dr. Tom Grebouski, says that true imposters never deal with Imposter Syndrome so when you’re experiencing these feelings, it’s a clear sign that you aren’t.
  2. The second step is actually related to the first step. For many people experiencing Imposter Syndrome, they believe that they have to develop new skills or approaches in order to be successful in the situation they are in. My question to them is “Why?” Why reinvent the wheel? If what you did worked in the past, do it again! I have clients identify successful situations from their pasts and analyze the skills, behaviors or personal attributes which made the situation successful. We look for commonalities among the situations to determine what were the variables repeatedly used among those experiences. If the same variables come up throughout various success stories, then logic would say those are variables that are habitual, effective strategies in the person’s life Therefore, that person can rely on them again because they already know what to do. No new learning is necessary to be successful because they’ve already been successful doing what they know and who they are. In the example given previously, my client did this regarding her past acting roles. She analyzed the reviews in her grandmother’s scrapbook, considered what feedback she had received from directors and coaches, and created a “greatest hits” list of her best acting skills. This list reminded her of what she already knew in regard to doing great work and what to tap into again in the upcoming auditions. I’ve seen a lot of advice about Imposter Syndrome which talks about acknowledging your feelings with a trusted friend, boss or colleague. This is not sound advice. These people won’t necessarily help alleviate the feeling of Imposter Syndrome beyond nice platitudes nor can they necessarily provide strategies to eliminate Imposter Syndrome. Most importantly, these people don’t hold to confidentiality and if there is a lingering concern about that, how can someone be completely honest about the feelings and thoughts related to Imposter Syndrome?
  3. If a person wants to acknowledge the feelings, and identify ways to manage these feelings, the third step is to work with a certified coach. This professional adheres to ethical standards of confidentiality so you know that what you share in your work with the coach stays between the two of you AND doesn’t impact your professional role. Within that safe space, a coach can help break down cognitive blocks in a way that friends can’t and you know that the information you discover or learn in the sessions is objective and without an agenda.
  4. Step four might be the hardest for individuals who deal with Imposter Syndrome — letting go of the identity of perfection. Perfectionism is the energy source for Imposter Syndrome. It creates the unrealistic standard to attain and then it becomes the critical voice for Imposter Syndrome. The worst part is that somehow in our society, “perfectionism” is often considered the ideal standard for high-achieving, successful individuals. It isn’t. Perfectionism actually hinders progress, limits creativity and problem solving, and ultimately, undermines goals. A female attorney hired me to do coaching because she had been turned down as partner for the third time. She was frustrated and angry and kept blaming it on the “boys’ club”, even though one of the recent promotions went to a female colleague who had been with the company less time than my client. As we progressed in her coaching work, her pattern of perfectionistic thinking became apparent. After each promotion was given to someone else, my client accelerated her behaviors towards perfection. “Obviously I’m not doing good enough work so I need to do more to make myself competitive for the next partnership.” When I asked her how she knew this, I remember she looked at me a bit derisively and said, “Well what the hell else could it be?” So I asked her to consider where she could get data to support this assumption. She grudgingly said that she could ask some of the people who made the decisions on promotions, something she had never done. On our next video call, my client had a different demeanor. Her usual frenetic energy was gone and she looked both exhausted and a bit in shock. When I asked about her sit-down with one of the established partners, she said that when she asked why she kept being overlooked, the response she got was that while her work was terrific, she seemed to be getting slower and slower in getting results accomplished and more recently, her attitude seemed to be one of desperation rather than confidence. “I’ve been working so hard get things done perfectly, to be who I thought they wanted, that I stopped enjoying my work and started doubting everything I did. And that’s exactly why they didn’t promote me.” Over the next year, she used coaching to reevaluate what she wanted in her career and how to pull back from the perfectionism that had been her motivator. When the next partnership came up five years later, she said I was one of the first people she texted with, “I got it!”
  5. The final step to managing the thoughts that create the feeling of Imposter Syndrome is to visualize your success and write it down. This is important for people who experience Imposter Syndrome, who often negate their successes. They find the small, negative aspects which might be present, and they fixate on those instead of the overarching success. My actress client did this when going through her grandmother’s scrapbook because while 90% of the reviews were terrific, there were some that weren’t. Those were the ones she ruminated over. The other thing that people with Imposter Syndrome do is to move their success bar. What I mean is that they’ll achieve the goal they were after and before they even celebrate their accomplishment, they’ve already moved on to the next goal, negating the positive work they achieved. To avoid this, I get clients to write down what successfully achieving their goal looks like using a SMART goal strategy. Their definition of a success is defined by the goal being specific, measurable, attainable, realistic and time-bound. This then becomes the litmus test for whether a goal is a success. I ask clients whether what they achieved met the SMART definition they established when they started. If their answer is yes, there is less room for them to follow the “yes” up with a “but” or “almost”, or any other word which contributes to Imposter Syndrome.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the greatest amount of people, what would that be? You never know what your idea can trigger. 🙂

I love this question and appreciate any time I get to talk about my thoughts on this. I actually attempted to start a movement called Kind Matters years ago. Even though my energies were redirected to other projects, the idea is still very important to me. Essentially, the premise of Kind Matters is that kindness can change the world, one small, kind act at a time. To be kind there doesn’t have to be a significant investment. You don’t have to love, like, understand or respect someone to just be kind to them. I’d want to incorporate a media station devoted to positive media, news stories of kind acts, movies and music of positivity, talk shows which discuss positive or kind ideas, similar to the “Some Good News” show John Krasinski did during the quarantine. This would help people prime their brains to see and do kind acts.

We are blessed that some very prominent leaders read this column. Is there a person in the world, or in the US, with whom you would love to have a private breakfast or lunch, and why? He or she might just see this, especially if we tag them 🙂

I’m going to cheat a bit and name two people but in terms of one couple and that would be Michelle and Barak Obama. I can’t imagine a better way to spend a meal than sitting with them and my husband, discussing ways to support the growth and empowerment of the younger generations in regard to national and global topics. I admire the former First Lady and President not only for their leadership, but the level of integrity and character they display as individuals, and the authenticity and dedication they display in regard to their relationship.

How can our readers follow you on social media?

https://www.instagram.com/drrobinbuckley/

https://www.linkedin.com/in/dr-robin-buckley-8257277/

https://twitter.com/DrRobinInsights

This was very inspiring. Thank you so much for joining us!


Dr Robin Buckley of Insights Group Psychological & Coaching Services: How To Thrive Despite… was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.

Female Disruptors: Experian’s Karly Rowe On The Three Things You Need To Shake Up Your Industry

An Interview With Candice Georgiadis

Embrace Your Failures. It’s inevitable. Not every hiring decision, business strategy, product decision, financial investment, etc. is going to be perfect and that’s okay. As a leader I am often asked to make decisions with partial information and make the best-informed decision I can at the time despite the ambiguity. When I make the wrong decision, I spend time reflecting on what I could have changed or how I could have approached it differently so that I don’t make the same mistake. My dad’s favorite saying is “Fool me once, shame on you, fool me twice, shame on me.”

As a part of our series about women who are shaking things up in their industry, I had the pleasure of interviewing Karly Rowe.

Karly Rowe is responsible for the Patient Access, Identity, and Care Management product portfolios at Experian Health. With a diverse background across credit, retail, and healthcare, Karly is responsible for finding new ways to leverage Experian’s data and analytical capabilities to develop new, innovative solutions for the healthcare industry. Karly holds a Masters of Business Administration from Arizona State University and a Bachelor’s degree in Marketing Management and Retail Management from Syracuse University. She resides in Scottsdale, Arizona with her husband and two sons.

Thank you so much for doing this with us! Before we dig in, our readers would like to get to know you a bit more. Can you tell us a bit about your “backstory”? What led you to this particular career path?

I started my career at Macy’s in retail management back in the days when we had to run queries to pull data out of the mainframe into an excel spreadsheet and write a bunch of crazy formulas to help us analyze and determine what goods to send to what stores. It was then that I realized my love for data and analytics and how important it is to make data actionable for organizations. When Experian was on campus at Arizona State University during my Masters of Business Administration program, I knew instantly that I wanted to work there — a company with vast amounts of data with a vision to use data for good.

Can you tell our readers what it is about the work you’re doing that’s disruptive?

Disruption can come in many forms. To me it is a mindset — to not accept the status quo and to not be afraid to fail. I often hear comments such as “it’s been like this forever in healthcare” or “the industry has been talking about that for years.” I challenge my teams at Experian Health each day to think outside the box and identify options and solutions for us to pressure test in the market that make healthcare operations and processes better and faster, and data more accurate and predictive. Some ideas are home runs and some ideas are flops, but encouraging an environment where all ideas are welcome and failing fast is celebrated, means we will continually disrupt the market.

Can you share a story about the funniest mistake you made when you were first starting? Can you tell us what lesson you learned from that?

I don’t know if there is anything specific, I definitely have put my foot in my mouth without intending to along the way.

We all need a little help along the journey. Who have been some of your mentors? Can you share a story about how they made an impact?

Various mentors have helped me throughout my career, some which were established through formal programs and others which grew more naturally through work and relationships. Entering Experian through an MBA Leadership Rotation program equipped me with a Development Coach, a formal mentor, and the opportunity to create and leverage relationships across the projects I led.

My mentors have been both male and female, but in the most recent years I’ve leaned more heavily on female mentors such as Jennifer Schulz and Nicole Rogas who have helped me navigate the transition and challenges of being a working mom (and a career ambitious working mom). They have and continue to offer advice, give me perspective, and help me find and give grace to myself, my children, and others.

This has helped me through different transitions, and one that stands out was when I was having my first child and determining how to plan for maternity leave and the transition back. Advice shared with me was to do a gradual transition back with 2–3 weeks working 2–3 days a week to ease back into work. It helped immensely.

One of the biggest lessons I’ve learned from them is that balance is different for every person and it’s important to find the balance that is right for me. Moms tend to feel a lot of guilt — guilt for the time you aren’t spending or giving to your kids, your significant other, your work, or yourself. I’m not perfect and I don’t always strike the perfect balance, but I’ve learned to make decisions and plans which help me achieve my best balance. I’ve started doing 1:1 days with my oldest son once a quarter — time to eat hot dogs, play outside and just spend quality time together. I also do my best to maintain boundaries for family time so from 5 pm to 8 pm I am present with family.

I also appreciate the culture that they and others have created within our business/company which promotes a family-first attitude. You can’t plan when your child gets sick or when daycare shuts down unexpectedly, and I am lucky to work for a company that understands if you can’t make a meeting or if you might make the meeting but have an extra coworker or two with you.

In today’s parlance, being disruptive is usually a positive adjective. But is disrupting always good? When do we say the converse, that a system or structure has ‘withstood the test of time’? Can you articulate to our readers when disrupting an industry is positive, and when disrupting an industry is ‘not so positive’? Can you share some examples of what you mean?

The whole point of being disruptive is to be disruptive for a positive outcome, to leave something better than it was before your change. If you can’t say that you made a process better or easier or less costly or improved an experience, then why are you doing it? If the consequences of your decision are greater than the benefits, then you should rethink whether it really is the right approach or if it needs to be modified. It’s not productive to focus on disruption for the sake of disruption or with the end goal to “shake things up.”

I think about years ago when file-sharing streaming services were first created — the early days of Napster as a peer-to-peer sharing service where users could go and download songs for free, however it couldn’t manage the copyrighted material in the network and was forced to shut down with over 80 million users. It was entirely disruptive to the music industry and turned the profit model on its head. Some would argue, CDs were too expensive, and the industry was begging for disruption, and some would argue that going from zero to one hundred (i.e. free) was too drastic. While this approach wasn’t successful, it did ignite a major transition in the way people thought about music and digital access to music which led to the evolution of other streaming services and today represents a low per song rate, accessible online through various platforms.

It’s common to identify a problem and want to solve it, but if the problem were easy to solve it would have been solved long ago. Some disruptive ideas might solve for one problem but create several others and therein not really solving for the whole problem. Sometimes the related problems created are unaddressed opportunities which can be addressed in your solution.

Can you share 3 of the best words of advice you’ve gotten along your journey? Please give a story or example for each.

  • Stay inquisitive. I’ve always had an interest in learning and a desire to know what I don’t know or understand the “why” behind the decision. Early in my career, a boss pointed out this as one of my greatest assets and it’s what has helped me achieve success. Oftentimes people think asking questions is admitting you don’t know something, but she helped me see that asking questions helped me earn people’s respect and trust, created a positive environment, and helped me become informed to know more on the topic which I would later use or be able to draw on the experience.
  • Embrace Your Failures. It’s inevitable. Not every hiring decision, business strategy, product decision, financial investment, etc. is going to be perfect and that’s okay. As a leader I am often asked to make decisions with partial information and make the best-informed decision I can at the time despite the ambiguity. When I make the wrong decision, I spend time reflecting on what I could have changed or how I could have approached it differently so that I don’t make the same mistake. My dad’s favorite saying is “Fool me once, shame on you, fool me twice, shame on me.”
  • Always Be Yourself. One of the things I am most proud of is being an authentic leader. I am honest even when conversations are hard and find that it fosters a team culture and environment where people feel comfortable being honest, while still maintaining respect. Growing up in New Jersey, this is definitely more of a “Northeastern’’ attitude, but it is something that I’ve held onto because it is part of who I am. What You See is What You Get.

We are sure you aren’t done. How are you going to shake things up next?

Right now, I am enjoying finding new ways to help evolve the healthcare experience. I continue to seek ways to use our data, analytics, and software to help healthcare organizations make better, more informed decisions which translate into helping to keep people healthy. I don’t feel like I’ve exhausted the resources at my fingertips or the connections in the industry to feel like the job is done or that I’ve done enough transformation.

Looking farther out, I don’t know what the future holds or what twists and turns there might be, but I am up for the challenge and open to the possibilities. Maybe it’s transforming healthcare further, or it’s going back to financial services or retail, or exploring a new industry or global market altogether. Only time will tell.

In your opinion, what are the biggest challenges faced by ‘women disruptors’ that aren’t typically faced by their male counterparts?

Whenever someone is paving a path that doesn’t yet exist there is doubt and skepticism on whether the path will work and if it is the right path to take. In my experience, men tend to be better about pushing aside the skeptics and detractors to stay focused on the task at hand. It appears that they are more confident in their decision and by default others get on board faster. Female disruptors are more likely to listen to the doubts and use those to reflect on the path chosen and use it to reinforce the decision they have made. They too are confident in their path but still reflective. Both men and women are successful and can achieve the same result but the journey to how they get there may look and feel different.

Do you have a book/podcast/talk that’s had a deep impact on your thinking? Can you share a story with us?

One of my favorite books is “Nice Girls Don’t Get the Corner Office” by Lois P. Frankel. Early in my career one of my former bosses told me that I was “nice.” What most people would consider a compliment, mortified me. I didn’t want my brand to be “Karly is nice.” Nice in a professional setting often implies that a person gets walked all over. One of my development coaches suggested I read this book, which gave my insight into some of my unconscious mistakes.

This book is a great exploration of understanding why women act the way they do and what bias we’re imposing on ourselves more so than others imposing it on us. It made me stop and think about the brand that I wanted to create for myself and the words I wanted people to use to describe me — Authentic, Approachable, Passionate, Agile, Self-Motivated, Confident, Collaborative, and Accountable. Using a vision for the brand I wanted to create helped me think about how I embody those characteristics in the way I acted and how I approached different scenarios. This is a continuous journey as I am always learning and always striving to be better.

You are a person of great influence. If you could inspire a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

As nerdy as this sounds, I am really passionate about using data to make decisions and I think healthcare can be transformed dramatically by making useful, relevant data accessible to both patients and doctors to make decisions.

The responsibility for keeping a patient healthy falls on the individual and the care team surrounding the individual — imagine a world where the data was accurate, easily accessible, and comprehensive. Patients could trust that they were always getting a well-informed decision from a doctor and that their care plans were designed specifically around their needs — do they need help accessing healthy food options, do they have trouble getting to the doctor, do they need a payment plan or financial assistance to afford a necessary procedure, do they need telehealth services because they are too far from healthcare, do they know how much a procedure will cost / if there are lower cost prescriptions available, or do they need a place they can share records with another adult in charge of their care decisions because they are unable to make those choices themselves.

Empowering care teams (doctors, specialists, pharmacists, etc.) to care for patients in a tailored way and allowing patients that same visibility to make decisions for themselves is a critical part of the larger goal we all share — to keep people healthy.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life?

Don’t let your past dictate who you are, but let it be part of who you become (by Louis Mandylor). We are a combination of our experiences which is something I learned at a young age. I was 13 sitting in French class when I got a sharp pain in my chest which I later learned was a collapsed lung. Turns out I was born with “blebs” or air pockets on my lungs that are no bigger than the size of a pinhead and after a few days in the hospital, a chest tube to re-inflate the lung, I was back at school with restricted activity. A few months later the same lung collapsed again, while on the basketball court. This time around a more invasive procedure was required and a longer recovery. There was nothing fatal about what I was going through and even with collapsed lungs you can still breathe…but it gave me a perspective as I sat in the hospital in the ICU and saw children much younger than me with illnesses far more severe than mine who had smiles on their faces and an optimism and hope for the future.

I had two more collapsed lungs (this time the other side) during my sophomore year of college and the second collapse happened while taking my Managerial Accounting midterm which I was stubborn enough to still finish before heading to the hospital. I had another invasive procedure with a much longer recovery, so the process was challenging as I had to make-up midterm exams and catch up on a month of missed college classes.

My sophomore year was difficult, but it was my Junior year at Tulane University that really caused reflection. It was August and I was two days away from flying back to school to celebrate my best friend’s birthday when Hurricane Katrina was approaching New Orleans. The next few months hit me with several feelings:

  • Disappointment — there was no living with friends in an on-campus apartment.
  • Guilt / confusion — most of my personal things left in storage were washed away, but did they matter to me when I looked at what others had lost?
  • Anxiety about the unknown of where I would go to school / if I could go to school — after a few weeks, sister schools to Tulane began opening a limited number of spots and we had to apply with no transcripts (everything was down). Would the campus ever re-open?
  • Sadness — the campus and city I loved, the nice people who ran the stores and restaurants who had just lost everything they had, including loved ones…all devastated by the flooding and damage left behind by Katrina.
  • Uncertainty — when Tulane re-opened several majors were cut and limited in courses, you couldn’t use water from the tap without boiling it, and the air quality was not great especially for someone with my lung history.

After a lot of discussion, I made the decision to transfer closer to home (New Jersey) at Syracuse. I was starting over halfway through my junior year — academically I had to retake most classes I had taken at Tulane and Emory and most semesters I was loaded with 7 classes, but I was determined to graduate on time and with honors.

Reflection on the above helped me gain perspective. What I went through pales in comparison to what others deal with daily and you can never predict what the future holds. All you can do is do your best to live for today, plan for tomorrow, and adjust when life throws you some curveballs and your plans get tossed out the window. No use getting upset about what did or didn’t happen — just embrace the change and adapt.

How can our readers follow you online?

I am on LinkedIn and Experian Health is on LinkedIn, Twitter and YouTube

This was very inspiring. Thank you so much for joining us!


Female Disruptors: Experian’s Karly Rowe On The Three Things You Need To Shake Up Your Industry was originally published in Authority Magazine on Medium, where people are continuing the conversation by highlighting and responding to this story.